Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Coastal Kia - Service Center
Wilmington, NC
3,408 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,408 Reviews of Coastal Kia - Service Center
Sort by
March 22, 2023
Fantastic service department. Attention to detail and kept me informed of what was being done. Attention to detail and kept me informed of what was being done. More
by DPASSMORE0
Verified CustomerEmployees Worked With
March 21, 2023
Customer service was decent and has been better. Gary Nelson must have been having a tough day and was inattentive. Maybe, check his workload was not pleasant at all! Gary Nelson must have been having a tough day and was inattentive. Maybe, check his workload was not pleasant at all! More
by gwenpaul
Employees Worked With
March 21, 2023
Wonderful staff and friendly. Only talked to service managers but they were helpful. Thank you Only talked to service managers but they were helpful. Thank you More
by EILISPICS
Employees Worked With
March 21, 2023
The staff is always helpful and easy to deal with. I get good service, the use of a customer shuttle and the work is done on time. Bob, our service representative goes out of his way to accommodate cu I get good service, the use of a customer shuttle and the work is done on time. Bob, our service representative goes out of his way to accommodate customers! More
by MUFFINS0
Employees Worked With
March 18, 2023
Excellent service and helpful staff. Had me in and out quickly. Wish they had a branch location closer to my home in Calabash, NC Had me in and out quickly. Wish they had a branch location closer to my home in Calabash, NC More
by jimrussell44
Employees Worked With
Joseph Nelson, Stephen Bedenbaugh
March 18, 2023
I’ve been going to Coastal Kia since I got my Kia in 2020. They are always a pleasure to work with and always answers all of my questions! 2020. They are always a pleasure to work with and always answers all of my questions! More
by ajgreen818
March 18, 2023
I have bought two cars from them. The purchase experience is always good, and the service is usually pretty good. The purchase experience is always good, and the service is usually pretty good. More
by Rescuegirl83
Employees Worked With
March 18, 2023
I guess it's the same at every dealership but I feel the prices for work performed are far too high. prices for work performed are far too high. More
by MARC1153
March 18, 2023
Anytime I call in to make an appointment everyone on the phone is courteous and responsive. When I bring my Kia in to be serviced, I know that the attention to the service provided is top-notch. I purchased phone is courteous and responsive. When I bring my Kia in to be serviced, I know that the attention to the service provided is top-notch. I purchased my Kia here. And I drive the extra hour to bring it back to be serviced there. So that in itself should speak volumes. More
by AMHANCHEY
Employees Worked With
