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Coastal Kia - Service Center

Wilmington, NC

4.8
3,390 Reviews

3,390 Reviews of Coastal Kia - Service Center

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March 07, 2023

Service is great, sales not so much. Old school tactics and $6000 over MSRP. Good way to never have me buy there again and tell all of my friends More

by ILLINGWORTHBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Nicholas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2023 -

Coastal Kia responded

Thank you for the five star review. We would like to discuss the pricing concerns you mentioned. Please call our Operations Manager Peggy Roberts at 910-798-4706. We appreciate your business and are here to help. We look forward to your call. Thank you

March 06, 2023

Very friendly staff every time I deal with them. Super nice people. Very convenient too. More

by NELSONMAUREENF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2023 -

Coastal Kia responded

Great news! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "very friendly staff every time I deal with them...super nice people." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

March 02, 2023

Dealership was very professional-service area was nice and clean-even though my service representative was not available at the time I dropped the car off another service representative jump right in to h More

by KELLEYMIL324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2023 -

Coastal Kia responded

Great news! Thank you for the five star review and gracious feedback. It was thoughtful of you to rate our Service Consultant Bob Tomlin with such high marks. Thank you for trusting our Coastal Kia service department with your automotive service needs. Please call us if you need anything.

March 01, 2023

Check in was quick and service was performed on time. The service charge was what I expected. More

by PCMIKE50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star review and compliments for our service team. Thank you for choosing Coastal Kia!

March 01, 2023

Great service very informative. They told you everything that was going to go on even got a free car wash. More

by berdanj
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2023 -

Coastal Kia responded

We sincerely appreciate the five star review and compliments for our service department members. We love the feedback including, "great service, very informative." Please call us if you need anything. Thanks again!

March 01, 2023

Great service on my KIA. First time using them. Transplant from the Midwest. Well Done! More

by MMAPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 28, 2023

This dealership is very clean also very slow, enjoy My friend Sam very nice sweet and polite young man More

by toddiegail1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2023 -

Coastal Kia responded

Thank you for the five star review and gracious comments. It was thoughtful of you to mention Sam Weisman by name. Thank you for choosing Coastal Kia!

February 27, 2023

This dealership has always been good with me they get the work done on thing. Place is always neat and clean. No problems More

by DELNASCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2023 -

Coastal Kia responded

Great news! We appreciate the high marks and gracious comments. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

February 26, 2023

Pleasant and professional people to do business with. The work on the car was done quickly and the vehicle cleaned nicely. More

by dougashline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

Coastal Kia responded

Great news! We sincerely appreciate the five star service review and gracious comments. We love the feedback including, "pleasant and professional people to do business with." We appreciate the testimonial and high marks. Thank you for choosing Coastal Kia!

February 26, 2023

Always kept me informed with the process of my car . Very curious and knowledgeable. . Very friendly. More

by SANDRAWONEIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star review and compliments for our service team. We love the feedback including, always kept me informed with the process of my car...very friendly." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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