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Coastal Kia - Service Center

Wilmington, NC

4.8
3,406 Reviews

3,406 Reviews of Coastal Kia - Service Center

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February 18, 2023

Always friendly, courteous, and listens to exactly what I want and need done to my vehicles. More

by cher_6335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 18, 2023

Great customer service! The service technician keeps you fully informed. There are no surprises and the work performed is excellent! More

by The Nez 15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2023 -

Coastal Kia responded

Great news! We appreciate the five star service review. We love the feedback including, "there are no surprises and the work performed is excellent!" Thank you! We are here if you need us.

February 18, 2023

When traveling home , we had car problems . They were able to fit us in at the end of the day to repair the brake issue More

by Nakh421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Houchin
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Feb 21, 2023 -

Coastal Kia responded

Thank you for the review. We hate you experienced car problems but are thrilled we were able to help. We appreciate the five star review and gracious comments. Thank you for going online and rating your recent experience.

February 16, 2023

As always, having my car serviced at Coastal Kia Is a pleasant experience! I had my first set of tires and brakes replaced on a vehicle that is six years old, which I believe is quite reasonable. I have More

by mcsnow2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2023 -

Coastal Kia responded

Great news! We are thrilled to hear our Service Consultant Sam Weisman has earned your trust. We sincerely appreciate the five star review and gracious comments. It was thoughtful of you to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

February 16, 2023

From purchasing my new vehicle to scheduling my first oil change they are there to make every experience hassle free! More

by LTW_72906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2023 -

Coastal Kia responded

Wonderful news! Thank you for the five star service review. Please call us if you need anything.

February 16, 2023

I love being my vehicle the the Kia dealership I get great service every visit More

by Bigg sexy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2023 -

Coastal Kia responded

Great news! Thank you for the five star service review and high marks for our Service Consultant Sam Weisman. We sincerely appreciate you trusting Coastal Kia with your automotive service needs. Thanks again!

February 15, 2023

Dealership was able to provide quick, reasonably priced and quality service on my Kia Sorento. More

by shanna.nelson24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2023 -

Coastal Kia responded

We appreciate the five star service review and gracious feedback. It was kind of you to take time to go online and rate your recent service experience. Thank you for trusting Coastal Kia with your automotive service needs.

February 15, 2023

Very nice facility took care of my car in a timely manner service writer was very prompt and very professional More

by autobob355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2023 -

Coastal Kia responded

Perfect! We sincerely appreciate the five star service review and high marks for our Service Director John Wigger. We love the feedback including, "very nice facility, took care of my car in a timely manner." Please call us if you need anything. Thanks again!

February 14, 2023

Got me a fairly quick appointment for some repairs I needed asap. Provided shuttle service. Fair prices and a car wash! More

by lynne13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2023 -

Coastal Kia responded

Thank you for the five star review and gracious testimonial. We are thrilled to hear your service appointment went well. It is great to hear you were able to enjoy our complimentary shuttle service and free car wash. We appreciate you choosing Coastal Kia for your automotive service needs. Thanks again!

February 14, 2023

The associates were very nice and professional and friendly courtesy helpful knowledgeable and etc. Thanks More

by MARYFLO53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "the associates were very nice and professional." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!

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