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Coastal Kia - Service Center
Wilmington, NC
3,475 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,475 Reviews of Coastal Kia - Service Center
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March 08, 2023
Coastal KIA Service Department was very modern, clean and inviting. My Service Consultant, Gary Nelson, was excellent. He was professional, knowledgeable, friendly and focused on correcting the issue with m inviting. My Service Consultant, Gary Nelson, was excellent. He was professional, knowledgeable, friendly and focused on correcting the issue with my vehicle. More
by goodi
Verified CustomerEmployees Worked With
Gary Nelson
March 08, 2023
My service tech was amazing. The service was fast and I couldn’t have asked for a better first service experience. The service was fast and I couldn’t have asked for a better first service experience. More
by daleynikki1990
Employees Worked With
I can’t remember his name but he was a bald ?? Guy at the first desk to the left
March 08, 2023
They did an update of anti theft software, which was part of a recall, rotated the tires and an oily change. However, they must not have wiped up after the oil change, because some excess dripped on my drive of a recall, rotated the tires and an oily change. However, they must not have wiped up after the oil change, because some excess dripped on my driveway. Everything else was fine. More
by PTKEHOE1
Employees Worked With
March 08, 2023
Sam in service and John Wigger excel in customer service. This dealership is one of the best you can find. Quality work at a reasonable price. This dealership is one of the best you can find. Quality work at a reasonable price. More
by Clay
March 08, 2023
The service staff is great. They keep me informed about progress. The waiting area is comfortable. They keep me informed about progress. The waiting area is comfortable. More
by GIL3
Employees Worked With
March 07, 2023
Service is great, sales not so much. Old school tactics and $6000 over MSRP. Good way to never have me buy there again and tell all of my friends Old school tactics and $6000 over MSRP. Good way to never have me buy there again and tell all of my friends More
by ILLINGWORTHBOB
March 06, 2023
Very friendly staff every time I deal with them. Super nice people. Very convenient too. Super nice people. Very convenient too. More
by NELSONMAUREENF
March 02, 2023
Dealership was very professional-service area was nice and clean-even though my service representative was not available at the time I dropped the car off another service representative jump right in to h and clean-even though my service representative was not available at the time I dropped the car off another service representative jump right in to help me. More
by KELLEYMIL324
Employees Worked With
March 01, 2023
Check in was quick and service was performed on time. The service charge was what I expected. The service charge was what I expected. More
by PCMIKE50
Employees Worked With
