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Coastal Kia - Service Center
Wilmington, NC
3,405 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,406 Reviews of Coastal Kia - Service Center
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October 25, 2022
Very fast and great service. Great customer service and extra friendly. Got a washed car too Great customer service and extra friendly. Got a washed car too More
by BERNARDB
Verified CustomerEmployees Worked With
October 24, 2022
Bob in service always is great. We live out of the area but he always manages to work us in when we are at the beach. When I’m ready for another vehicle I’ll be back to your dealers We live out of the area but he always manages to work us in when we are at the beach. When I’m ready for another vehicle I’ll be back to your dealership first. More
by MUFFINS0
Employees Worked With
October 24, 2022
Very professional and congenial Service Department personnel. Only problem was when I called to schedule the service, the main Phone Operator while attempting to transfer me to the Service Dept. disco personnel. Only problem was when I called to schedule the service, the main Phone Operator while attempting to transfer me to the Service Dept. disconnected me three times requiring me to place a fourth call. More
by JERRYWOLFSR
Employees Worked With
October 23, 2022
The service department has always given me very good service and always very courteous and helpful !! service and always very courteous and helpful !! More
by J.MURRAY1
October 21, 2022
Best service crew in the business, from service desk to mechanics. Shout out to Sam. mechanics. Shout out to Sam. More
by BEACHLOVER@LIVE.COM
October 20, 2022
They always do a great job. I can't think of anything else to say I can't think of anything else to say More
by sissycoffman381
Employees Worked With
October 20, 2022
Very personable. Service is always friendly and clean. Excellent quality. Great staff. Sam W is a great Service is always friendly and clean. Excellent quality. Great staff. Sam W is a great More
by LPHELAN
Employees Worked With
October 19, 2022
The service representative was excellent! He kept me fully informed throughout the repair process. There were no surprises. He kept me fully informed throughout the repair process. There were no surprises. More
by The Nez 15
Employees Worked With
October 19, 2022
They where really really nice let you know everything they where doing . Love the experience I had. they where doing . Love the experience I had. More
by SKCARLTON
Employees Worked With
October 18, 2022
I had an appointment for an oil change and I arrived on time but after sitting there for an hour my car was still not in the shop so explain to me why I need to make an appointment when they don’t honor th time but after sitting there for an hour my car was still not in the shop so explain to me why I need to make an appointment when they don’t honor them!!! I work 70-80 hours a week so when I have an appointment I need for it to be honored cause my time is just as valuable as theirs and I should not have to sit there waiting on them on my only day off. I have had issues with this dealership before and I don’t plan on going back!!! I actually left there that day and went elsewhere and got my oil changed without an appointment and got in and out within 30 minutes. So no more going to coastal kia to sit and waste my time!!! More
by JACOBS222
Employees Worked With
