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Coastal Kia - Service Center
Wilmington, NC
3,479 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,479 Reviews of Coastal Kia - Service Center
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February 19, 2022
I always get exceptional service when I get my oil changed. Howard always discuss what needs to be done before doing it. This way there are no surprises when I get ready to pay. changed. Howard always discuss what needs to be done before doing it. This way there are no surprises when I get ready to pay. More
by IVYSIMMS
Verified CustomerEmployees Worked With
Howard Ramsey
February 16, 2022
Great service after the sale, the reason I am driving my sixth Kia, bought in a row. The staff at Coastal, John, Sam, Howard and Bob are hands down the best and most attentive to customer service and care I sixth Kia, bought in a row. The staff at Coastal, John, Sam, Howard and Bob are hands down the best and most attentive to customer service and care I’ve experienced in my 60 years on earth, 44 behind the wheel… Kelvin and John in sales are the two I’ve worked closest with. Tyler dots the I’s and crosses the T’s, and Pat the owner is always near. You won’t be left stranded on the coast with Coastal Kia. More
by HERMAN72
Employees Worked With
Other Employees :
Kelvin Swinson , Howard Ramsey
February 15, 2022
Mr Tomlin is always helpful and accommodating to my schedule. Everyone always has a smile on... Thank you schedule. Everyone always has a smile on... Thank you More
by MOMANDMAK
Employees Worked With
February 15, 2022
all the service personal were great had 20000 check done in the said time had a snake and got the car done in the said time had a snake and got the car done More
by DELNASCAR
Employees Worked With
February 14, 2022
It was a pleasure to work with Bob Tomlin. He was very informative, knowledgeable, efficient, and professional. I currently live in Raleigh but will use Coastal KIA for any other service that He was very informative, knowledgeable, efficient, and professional. I currently live in Raleigh but will use Coastal KIA for any other service that arises. More
by Kimjaf
Employees Worked With
February 14, 2022
Coastal Kia is by far the quickest and most efficient car dealership I've been to. They offer outstanding customer satisfaction and have an overall goal of taking care of customers, making and keeping them c dealership I've been to. They offer outstanding customer satisfaction and have an overall goal of taking care of customers, making and keeping them content, pleased and confident in the service they receive from Coastal Kia. Bob Tomlin, Kia's Service Advisor, takes great pride in ensuring positive overall customer experience. Bob Tomlin specifically, but Kia as a whole uses a cutomer-focused approach in all that they do, sharing a common goal of keeping each and every customer happy and ensuring all service needs are met as well as ensuring repeat business. I would never go anywhere else! Thanks Bob and everyone at Kia for all you guys do to keep your customers satisfied More
by Stephanietomlin3
February 10, 2022
My service was quick. Part ordered and when dealer received we scheduled and it was pretty quick. received we scheduled and it was pretty quick. More
by CLARAS6728
February 08, 2022
Sam was extremely helpful with a “short notice” situation and worked me into a busy day schedule. I am very pleased with service I have always received from Coastal Kia. and worked me into a busy day schedule. I am very pleased with service I have always received from Coastal Kia. More
by JHDAVIS11
Employees Worked With
February 08, 2022
Coastal Kia is the number one place I would recommend to take your vehicle for service. They have an experience crew and Bob Tomlin has always been straight with me.. take your vehicle for service. They have an experience crew and Bob Tomlin has always been straight with me.. More
by stilljones
Employees Worked With
February 08, 2022
Coastal Kia is my number one place to take a vehicle for service. They have a great service department! service. They have a great service department! More
by stilljones
Employees Worked With
