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Coastal Kia - Service Center

Wilmington, NC

4.8
3,479 Reviews

3,479 Reviews of Coastal Kia - Service Center

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January 06, 2022

Best customer service representatives. Every since I became a part of the Kia family. Coastal Kia has always treated me good More

by TAWANAJACOBS34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2022 -

Coastal Kia responded

We appreciate you being such an important part of our Coastal Kia family! Thank you for the five star service review. It was thoughtful of you to rate your Service Advisor Sam Weisman so highly. Thanks again and please reach out if you need anything.

January 06, 2022

Sam is a great service manager… he keeps me informed and seems to care about me and my car. More

by Gspelucin
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2022 -

Coastal Kia responded

Sam is a great ambassador for our customer service culture. Thank you for the five star review. We sincerely appreciate you mentioning Sam Weisman by name. Please call us if you need anything. We are here to help. Thanks again!

January 06, 2022

I never dread getting my car serviced. My Coastal Kia is so professional and friendly. Sam Weisman is the best service advisor. More

by msbug1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2022 -

Coastal Kia responded

Great news! Thank you for the five star review and compliments for our Service Consultant Sam Weisman. We love the feedback including, "Coastal Kia is so professional and friendly... Sam Weisman is the best service advisor." It was thoughtful of you to go online and share your experience. Thanks again! Please call us if you need anything.

January 03, 2022

Always a great experience at Coastal Kia service. Easy to make an appointment, they were ready for my arrival....gave me an estimated time for my wait and then I was out of there in a freshly washed vehic More

by rjwalterex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2022 -

Coastal Kia responded

We love this five star service review. Thank you for the amazing testimonial. We are thrilled to hear Bob Tomlin and our service team exceeded your expectations. Thank you for trusting Coastal Kia with your automotive service needs.

January 03, 2022

The man that assisted me made me feel comfortable. He also made sure I was taken care of. Looking forward to my next service. More

by RED.QTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon
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Jan 04, 2022 -

Coastal Kia responded

Thank you! It was thoughtful of you to take the time to rate your recent experience. Please call us if you need anything. We are here to help. Happy New Year to you and your family!

January 03, 2022

The kia dealership from the day I bought my kia soul to the last three services on my kia everybody is very nice so I would recommend the dealership to anybody. More

by andycliff86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Quinlan, Uber Hernandez, Alex Houchin
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Jan 03, 2022 -

Coastal Kia responded

Wonderful! Thank you so much! We sincerely appreciate the five star review and gracious comments. It was thoughtful of you to go online and share your service experience. Your loyalty is appreciated too. Please call us if you need anything. We are here to help. Thanks again.

January 01, 2022

Best service I had since getting oil changes with KIA and I had my car for two years! More

by CHAN BROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2022 -

Coastal Kia responded

Thank you for taking the time to rate your recent experience! We sincerely appreciate your business. Please call us if you need anything. Thanks again!

January 01, 2022

Jeremy helped me with my purchase. He had just started there. Great. He is now teaching again , I found out when I went back to say hi and service my vehicle. I’m glad he has gone back to his passion job. More

by CCOPGIRL68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey, Dawson Degier
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Jan 01, 2022 -

Coastal Kia responded

So thoughtful! Thank you for the great review and gracious comments. Congratulations. Enjoy!

January 01, 2022

my service on my car was very good, My car was delivered to my home when it was completed and that was very appreciated More

by JAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Report | Print
Jan 01, 2022 -

Coastal Kia responded

Fantastic! We are thrilled to hear you enjoyed our complimentary Concierge Service. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Happy New Year!

January 01, 2022

Very neat and clean. Well staffed very professional. Very courteous salespeople and service department was very helpful. More

by THEBUTCHERSBEACH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the feedback and multiple compliments. It was thoughtful of you to go online and share your thoughts. Thank for choosing Coastal Kia!

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