Coastal Kia - Service Center
Wilmington, NC
3,387 Reviews of Coastal Kia - Service Center
Friendly,professional,courteous staff.Car was picked up at my house and returned in a timely manner. All services that I requested were taken care of to my satisfaction. at my house and returned in a timely manner. All services that I requested were taken care of to my satisfaction. More
The customer service is always good. I've worked with Sam every time I've been here and he is always kind and keeps me updated on whatever work is being done to my car. every time I've been here and he is always kind and keeps me updated on whatever work is being done to my car. More
Great service from a team that looks out for customers. I am happy with my new tires and previous recall inspection. Thank you very much. I am happy with my new tires and previous recall inspection. Thank you very much. More
Service was excellent. Bob listened and took care of everything on the check list. Everything was completed in a timely manner also while abiding by Covid guidelines. everything on the check list. Everything was completed in a timely manner also while abiding by Covid guidelines. More
Quick Courteous Service . Was done quicker than estimated. Friendlyatmosphere from all attendants.. Would bring my car back for service again. All problems were found and corrected. estimated. Friendlyatmosphere from all attendants.. Would bring my car back for service again. All problems were found and corrected. More
As always an excellent experience. Upon arriving Sam, my service advisor, met me at my car checked me in and showed me to the waiting area. The waiting room was clean and honored COVID practices. The wait t service advisor, met me at my car checked me in and showed me to the waiting area. The waiting room was clean and honored COVID practices. The wait time was exactly as expected based on Sam’s estimate. He checked me out quickly but thoroughly explanation the work completed. I recommend Coastal Kia to my neighbors considering new car purchase both for the Kia vehicles snd excellent service department More
Working with Bob Tomlin is very easy and a good experience. Bought my Kia 2015. Had all service with their staff, they keep me up-to date as to what services I should be having done, and I know experience. Bought my Kia 2015. Had all service with their staff, they keep me up-to date as to what services I should be having done, and I know my Kia will perform great. More
A bit much with the up-selling. 25 word minimum for this review is ridiculous. Attempted to look at new models, but sales person was new and not much help. review is ridiculous. Attempted to look at new models, but sales person was new and not much help. More
Bob Tomlin is always very welcoming. He explains what will be done and asks if there are any concerns. The wait time wasn't long. will be done and asks if there are any concerns. The wait time wasn't long. More
Coastal Kia always makes me feel like I will be taken care of and I wall always take my vehicles to them for many years to come. care of and I wall always take my vehicles to them for many years to come. More