Coastal Kia - Service Center
Wilmington, NC
3,413 Reviews of Coastal Kia - Service Center
Coastal Kia service department are amazing. The gentleman I spoke with, Sam, treated me with respect and answered my questions without making feel dumb for not knowing the inside and out details for my car. I spoke with, Sam, treated me with respect and answered my questions without making feel dumb for not knowing the inside and out details for my car. As a single mother, that meant the world to me. They picked up my car, took a look at it, to ease my mind, and brought it back to me with no issues. He even called me to explain what they had done and what i could expect from my car, moving forward. It was THE BEST experience I have ever had from a mechanic team and service department...EVER! I would recommend this place to everyone I know. My next car will definitely come from Coastal Kia!! (And I LOVE my Kia!!) More
They were very prompt and made sure they handled my car with care. All the staff were really nice. I would recommend the service center to anyone. with care. All the staff were really nice. I would recommend the service center to anyone. More
I absolutely love this dealership, in every way regarded, they r friendly, kind , easy to work with and and it is always a pleasure just to go to visit they r friendly, kind , easy to work with and and it is always a pleasure just to go to visit More
Sam has always gone out of his way to make sure my service is the best. He’s compassionate, understanding and thoughtful in his work. service is the best. He’s compassionate, understanding and thoughtful in his work. More
Coastal kia has a great automotive team from the guys in the front office to the mechanics in the back, love this place!! Will definitely be a return customer! the front office to the mechanics in the back, love this place!! Will definitely be a return customer! More
Everybody was nice and knowledgeable of what they were doing I will definitely make sure to recommend you to my family friends and colleagues! Yay doing I will definitely make sure to recommend you to my family friends and colleagues! Yay More
Took my Kia for oil change and tire rotation. Tires were not rotated but was charged for it. When I called about John asked me how I know this. I told him I travel 40 miles to work everyday and I frequent not rotated but was charged for it. When I called about John asked me how I know this. I told him I travel 40 miles to work everyday and I frequently check the tire pressure. My tires were in the same place on the car as when I brought it in. He said he didn't understand how I knew this and that most people wouldn't even notice this. After that comment, it makes me question the work they did. The oil was changed but I had my car picked up for the rotation again and to check to make sure the actually replaced the air cabin filter. More
I am greeting at my car as soon as I arrive. I am treated as a valued customer. My car is always cleaner when I leave and it was when I got there as a valued customer. My car is always cleaner when I leave and it was when I got there More
Professional and clean operation. We were treated well and the service was done in a timely manner. Car seems to be running well and the people ae friendly. and the service was done in a timely manner. Car seems to be running well and the people ae friendly. More
The problem with my wife's car was diagnosed very quickly. The price was reasonable. The entire service department is fantastic and very dependable hands down! quickly. The price was reasonable. The entire service department is fantastic and very dependable hands down! More