Coastal Kia - Service Center
Wilmington, NC
3,397 Reviews of Coastal Kia - Service Center
Customer service is great! However, i just don't feel like it should take an hour to complete an oil change when you are waiting for your vehicle, otherwise would have been 5/5 stars. like it should take an hour to complete an oil change when you are waiting for your vehicle, otherwise would have been 5/5 stars. More
Excellent experience Fast, professional and courteous Great followup. Took vehicle as soon as I arrived and returned it when they said they would. Will continue service there Great followup. Took vehicle as soon as I arrived and returned it when they said they would. Will continue service there More
Sam Weismann took great care to make sure my vehicle was sanitized and my stay was comfortable waiting for my car to be serviced. Sam was a joy and made me feel like my business was important to him and the sanitized and my stay was comfortable waiting for my car to be serviced. Sam was a joy and made me feel like my business was important to him and the dealership. Kudos to you, Sam! More
Service was good. Fast and efficient. Agent informed me every step of the way. I will gladly recommend a friend to visit your dealership adap every step of the way. I will gladly recommend a friend to visit your dealership adap More
Sam Weisman was great. He was very friendly and efficient. I really appreciate how he kept me well informed of the process and helped make decisions. Great customer service! efficient. I really appreciate how he kept me well informed of the process and helped make decisions. Great customer service! More
Even though I didn't buy my car from Kia, I knew that I would be taking my car to them for service. The entire process, from making an appointment online to picking my car up had always been very smooth would be taking my car to them for service. The entire process, from making an appointment online to picking my car up had always been very smooth. I've worked with Bob Tomlin and Dam Weisman and both gentlemen were friendly and honest. I have never felt pressured to have extra work done and have always been given options when an issue did arise. I would recommend Kia to anyone who wants to feel confident in the work that is being done to their vehicle More
All the service was completely an in a timely manner the service area was very safe and clean my car return to me very clean so I was well pleased thanks for a job well done service area was very safe and clean my car return to me very clean so I was well pleased thanks for a job well done More
Exceptional service! All of the employees I dealt with were pleasant and very helpful! My service was fast and painless. I will definitely be recommending Coastal Kia to a All of the employees I dealt with were pleasant and very helpful! My service was fast and painless. I will definitely be recommending Coastal Kia to all of my friends! More
Great on initial service but difficult to get follow up service completed. Had to order a part but service not completed and it’s been several weeks service completed. Had to order a part but service not completed and it’s been several weeks More
Great customer service!!! Highly recommend the service center!!! Always there to help with all my service needs and always follows up to make sure everything went well. center!!! Always there to help with all my service needs and always follows up to make sure everything went well. More