Coastal Kia - Service Center
Wilmington, NC
3,413 Reviews of Coastal Kia - Service Center
Courteous professional and very helpful with all my cars needs. Maintain the schedule given to me on the phone and was very courteous upon my arrival. needs. Maintain the schedule given to me on the phone and was very courteous upon my arrival. More
I had an intermittent issue with dashboard warning lights. Each time I took it in the lights had disappeared and the problems eluded the computer! But Sam never lost patience or hope. Finally, the lig lights. Each time I took it in the lights had disappeared and the problems eluded the computer! But Sam never lost patience or hope. Finally, the lights remained on, the diagnosis was made, and the issue was corrected! More
They started on my car right away - even though i arrived almost an hour early for my appt. Kept me appraised of their repairs and even offered to do my emissions testing while i was there. Saved me an add almost an hour early for my appt. Kept me appraised of their repairs and even offered to do my emissions testing while i was there. Saved me an additional trip! Always friendly and helpful. That's why I keep coming - best service at best price! Thank you, Coastal KIA 😁 More
Very friendly and professional staff. The waiting area is very comfy. The wait time was shorter than expected. I Love Coastal Kia!! Keep up the Great work👍👍👍👍👍 is very comfy. The wait time was shorter than expected. I Love Coastal Kia!! Keep up the Great work👍👍👍👍👍 More
We purchased our new 2020 Kia Sorento in the fall of 2019. And we are very pleased with the SUV, it was our second Kia Sorento, the first was a 2011. We liked the look of our 2011 Kia, but I was looki 2019. And we are very pleased with the SUV, it was our second Kia Sorento, the first was a 2011. We liked the look of our 2011 Kia, but I was looking for a quieter ride (less road noise), a smoother ride, and a ride where the steering was not so sensitive. After visiting Ford dealerships, my wife talked me into test driving a new Sorento. To my surprise, the Sorento performed extremely well, apparently every issue we had with the 2011 had been corrected over the years. My wife and I had the Kia back for routine servicing and warranty checks twice now. The service department both times has treated us with the utmost respect and strives to make our visit a pleasure. More
They are always on time with the schedule appointment. The work is good and they always go over the service completed and explain needed service for future visits. Keeps my vehicle running. The work is good and they always go over the service completed and explain needed service for future visits. Keeps my vehicle running. More
Kia was so helpful when I brought my Kia Soul and they are wonderful every time I take my car in for oil change and service are wonderful every time I take my car in for oil change and service More
Bob in service makes every visit a pleasure. He always let me know what I should think of servicing before it becomes a safety issue. let me know what I should think of servicing before it becomes a safety issue. More
always friendly and cooperative with maintenance issues, honest with assessments of vehicle maintenance issues and informative about price and recommendations. also very helpful with un scheduled issues tha honest with assessments of vehicle maintenance issues and informative about price and recommendations. also very helpful with un scheduled issues that come up. More