Coastal Kia - Service Center
Wilmington, NC
3,387 Reviews of Coastal Kia - Service Center
service great place very knowledgeable service people. Great shuttle service. timely for service with always a smiling face. clean area to wait in with w great place very knowledgeable service people. Great shuttle service. timely for service with always a smiling face. clean area to wait in with water and snacks. Very nice during Covid. More
Excellent communication & quality service! From the moment I purchased my Kia in Jan., 2017, I've had positive experiences with Coastal Kia. Our salesman was patient, honest and easy to work wi From the moment I purchased my Kia in Jan., 2017, I've had positive experiences with Coastal Kia. Our salesman was patient, honest and easy to work with. The service dept. listened, accurately assessed my concerns, answered questions I had and efficiently serviced my vehicle. Bob kept me updated on the progress of the work and emailed me quotes prior to doing any work. I like that I can see in writing and select the repairs online that I agree to. My car received a courtesy wash after servicing making her look & drive great! Because Coastal Kia is an hour away for me, I've always had my car serviced locally. But, not anymore. After comparing quotes for work from new brakes, synthetic oil change, etc. I found Coastal Kia is more competitive in pricing and the service is excellent. I'll be making that drive in the future! More
Repair of door for gas input. Thank you for your timely procurement of the part we needed and a speedy repair. Thank you for your superior attention to our issue. Robert Koehler Thank you for your timely procurement of the part we needed and a speedy repair. Thank you for your superior attention to our issue. Robert Koehler More
Coastal Kia-Great Service Department Before receiving a recall notice from Kia about a possible gas line leak that could cause a fire, Sam called set the appt., provided a courtesy ride h Before receiving a recall notice from Kia about a possible gas line leak that could cause a fire, Sam called set the appt., provided a courtesy ride home. Bob the courtesy van was nice and knowledgeable Kia vehicles, he was a pleasure riding with. In addition the service department found an oil leak around the oil filter housing. Thanks to the Lifetime wrap policy I purchased when I purchased the Sedona in 2012 the cost will be a small deductible, I'm going to drive this van until the wheels fall off. When we purchase another vehicle I'm 99% sure it will be a Kia, they get great reviews from Consumer Reports, So save money buy a Kia , the next time you purchase a new or used vehicle. More
Excellent courteous service. The waiting area was clean and comfortable to wait while our vehicle was being serviced. The staff was friendly, efficient, and courteous. Costal Ki The waiting area was clean and comfortable to wait while our vehicle was being serviced. The staff was friendly, efficient, and courteous. Costal Kia goes all out in making us feel safe during the Covid-19 situation. Thank you Coastal Kia. More
Great sales staff. Great service team. Have had nothing but great experience all around with Coastal Kia. Everything was done just as John explained and in the time he noted in our conversation John kept m but great experience all around with Coastal Kia. Everything was done just as John explained and in the time he noted in our conversation John kept me updated thru the process till the job was complete. Thank you John for your help!! More
The gang at Coastal Kia service department are the very BEST. I take my Nissan van to be serviced by them. Can’t say enough good things about how they treat their customers and honestly isn’t that what kee BEST. I take my Nissan van to be serviced by them. Can’t say enough good things about how they treat their customers and honestly isn’t that what keeps you coming back? More
Sam was pleasent, very helpful and informative. Service done within time frame specified. There were snacks and beverages available. Setting up appointment online was convenient done within time frame specified. There were snacks and beverages available. Setting up appointment online was convenient More
Fabulous Sam W was so nice and polite. He listened to my concerns and took action. I am so pleased with the whole service dept at Coastal Kia. Sam W was so nice and polite. He listened to my concerns and took action. I am so pleased with the whole service dept at Coastal Kia. More
Great Service Staff is very professional and helpful with all my vehicle service needs. Sam took care of me this service visit and was great. Bob and John are alway Staff is very professional and helpful with all my vehicle service needs. Sam took care of me this service visit and was great. Bob and John are always great as well. More