Coastal Kia - Service Center
Wilmington, NC
3,483 Reviews of Coastal Kia - Service Center
Sam is always very nice and efficient when I bring my car in for anything! in for anything! More
I was told the front axle CV boot was leaking on my Sorrento, replaced at the cost of $596.00. Shortly after, begain hearing a rattle sound from the front end. Replaced the CV boot under warranty at n Sorrento, replaced at the cost of $596.00. Shortly after, begain hearing a rattle sound from the front end. Replaced the CV boot under warranty at no cost. Also heard a thumping sound from the rear tires, Told is was cupping of the tires. Continued to hear rattle from front end, again replaced CV boot under warrnaty. Continued hearing the rattle, brought the car back again, was told the rattle in the front end is now diagnosed as needing a front strut assy, and front stabilizer bar. And now the thumping sound from the rear is not from tire cupping, but needs wheel bearing assy. replacement. Total cost of all services, $2,315.96. Declined the repairs. Brought the car to a local reputable mechanic for a second opinion, and was told NONE of the repairs recommended was needed. While the service advisor was friendly, and the waitng room comfortable, I have no confidence in the dealership's mechanics. More
Best dealership in town. Service department is even better. Bob Tomlin and his team are amazing. Service department is even better. Bob Tomlin and his team are amazing. More
Great service and Gary was very friendly and informative. I will certainly return for service in the future. I will certainly return for service in the future. More
Took 2 months and 3 separate visits for them to tell me maybe the battery is why the car keeps stalling. Got my battery replaced at Walmart for half the price Kia quoted me and haven't had an issue since. maybe the battery is why the car keeps stalling. Got my battery replaced at Walmart for half the price Kia quoted me and haven't had an issue since. More
The associate - Sam Weisman that helped us throughout was friendly, professional and made us feel at home…Everything that was promised was delivered… we will definitely recommend this Kia dealership friendly, professional and made us feel at home…Everything that was promised was delivered… we will definitely recommend this Kia dealership More
Awesome service always nice and cheerful never a question they can’t answer. Very clean question they can’t answer. Very clean More
Good job of getting us back on the road. They picked us up from our hotel. They picked us up from our hotel. More
professional, courteous, clean and efficient! Waiting area was very clean and comfortable. Checkout after service was very smooth! Waiting area was very clean and comfortable. Checkout after service was very smooth! More