Coastal Kia - Service Center
Wilmington, NC
3,414 Reviews of Coastal Kia - Service Center
I was told that they would try and fix the headrest on the seat and call me in the afternoon. They later called and said they did the work and it would cost $150! I didnt authorize it and was not prepare the seat and call me in the afternoon. They later called and said they did the work and it would cost $150! I didnt authorize it and was not prepared to pay for it and my car had to sit at the delearship an extra week. More
Sam, my service representative, is always so helpful when I bring my Kia Sorento in for service. He is probably one of the biggest reasons I keep returning. He is always professional, always listens to me, a I bring my Kia Sorento in for service. He is probably one of the biggest reasons I keep returning. He is always professional, always listens to me, answers my questions and makes sure I am happy with my car. More
I can highly recommend the dealership. Everyone was incredibly friendly, and extremely knowledgeable. Our sales person made the purchasing process very easy. Everyone was incredibly friendly, and extremely knowledgeable. Our sales person made the purchasing process very easy. More
Able to repair and check over my vehicle and deliver it back on time for the estimated cost . back on time for the estimated cost . More
This is my 4th soul with Coastal Kia. It is not just the car that brings me back, the guest services method. It's outstanding. It is not just the car that brings me back, the guest services method. It's outstanding. More
They were very polite and helpful. Was in and out within my quoted time! Thank you! Was in and out within my quoted time! Thank you! More
Very clean and friendly. Staff was very helpful. The shuttle ride to mall was grest.while yje car was being serviced Staff was very helpful. The shuttle ride to mall was grest.while yje car was being serviced More
Answered all questions, very attentive, was very professional. Estimate of service was on point!Very pleased professional. Estimate of service was on point!Very pleased More
Great people Great Service We feel very fortunate to have such an outstanding Kia dealership in this area! such an outstanding Kia dealership in this area! More
I contacted Coastal Kia regarding my dashboard issue. My concern was to get in as soon as possible, due to safety concerns. After talking with customer service, they suggested I bring it in and drop of My concern was to get in as soon as possible, due to safety concerns. After talking with customer service, they suggested I bring it in and drop off and they could try to fit it in. Drop off service and communication was great, I got my car back before the end of the following day. Thank you Marquita Best for staying on top of this, staying in touch with me and getting serviced as soon as possible. Thank you, Tim Colby More