Coastal Kia - Service Center

Excellent Service. was kept informed of progress during the servicing process. offered to give me a ride home. was kept informed of progress during the servicing process. offered to give me a ride home. More

Very professional and kind personnel. Everything was explained very clearly and everyone was very helpful. Thank you! Everything was explained very clearly and everyone was very helpful. Thank you! More

Since 2020, Coastal KIA has provided my family and I outstanding service, and we thank you. Although I fear leaving someone out from this last weekend's service, I'll give it a shot anyway. I called M outstanding service, and we thank you. Although I fear leaving someone out from this last weekend's service, I'll give it a shot anyway. I called Mr. Tomlin late last week from the road, seeking any early appointment Saturday (3/8) and he gladly fit me in, stating he wouldn't be working Saturday, but I'd be in good hands none-the-less. Upon entering, Mr. Nelson & Mr. Weisman greeted me by name, although both were involved with other customers at the time (oh, and although they weren't there Saturday, both Mr. Wigger & Mr. Kirschner always makes a point to greet me). Mr. Gorkey stepped in and asked if he could be of service, and he patiently listened to my concerns, assuring me he'd take care of everything AND throw in a free car wash! Ed was the shuttle driver that day and he graciously gave me a lift home...and again back to the dealership later in the day when I called. I appreciate his kindness and help, as do I David (who has given me rides in the past). Ms. Best was the one who called me later in the day to inform me my car was ready, and upon arrival, Mr. Gorkey checked me out. The result? No charge!...AND a free car wash! I could, should say more, but alas...I've got to get back to work myself! All that to say, "Thank you!" for your professionalism, your customer service, your clean & friendly facility, and fresh coffee! You've got my business! Blessings to the Coastal KIA family in 2025. RS, Kurt Lang More

Thank you for the phenomenal customer service you guys have provided! I’m thankful to have a great dealer / customer relationship with you all. have provided! I’m thankful to have a great dealer / customer relationship with you all. More

Easy to set up and describe service, easy to drop off car with manager. Needed service was explained and performed quickly with manager. Needed service was explained and performed quickly More

Coastal Kia staff is always wonderful to work with. They are prompt, courteous and knowledgeable. They are prompt, courteous and knowledgeable. More

Friendly staff will return for other car services. Clean waiting area and staff kept me updated Clean waiting area and staff kept me updated More

Very efficient and quick to get my services done. I’m pleased with the results. I’m pleased with the results. More

Nice service department and friendly helpful techs. A clean and comfortable waiting area for service. A clean and comfortable waiting area for service. More

Coastal KIA is the smoothest running service department of any dealership I've used. They're professional and update you repeatedly about progress in the servicing. When they have presented non-essential of any dealership I've used. They're professional and update you repeatedly about progress in the servicing. When they have presented non-essential options, there has never been any pressure on me. I trust them. Period. More