Coastal Kia - Service Center
Wilmington, NC
3,430 Reviews of Coastal Kia - Service Center
This comment is regarding Sam and the guys in service. They were excellent, professional, personable and efficient. All great outside of the odd smell of BO and finger prints on the interior door upon ret They were excellent, professional, personable and efficient. All great outside of the odd smell of BO and finger prints on the interior door upon return. However I have wrote, called and asked that I not be contacted for ANY SALES at all. I asked this time also. But of course, the following business day I was contacted by a salesperson trying to buy my car. Please please stop. I would love a white Kia but I can’t do any additional business with you now that I see I get these harassing calls/emails/texts. And pls for the love of god, stop the “happy bday” auto calls from pat. It’s awful and frankly, cheapens your business. Can’t it just be enough that I don’t want to sell/trade my car? I’m a working twin mom, begging you to STOP CALLING ME and fire the marketing genius who came up with these “low hanging fruit” ideas. More
The staff at Coastal Kia were very friendly, helpful and very professional. The service was completed in a timely fashion, and no one pressured us to buy anything extra! very professional. The service was completed in a timely fashion, and no one pressured us to buy anything extra! More
Excellent customer service. Friendly and efficient staff. My appointment was moved from 3:00 to 10:00, which was a better fit for my schedule. Friendly and efficient staff. My appointment was moved from 3:00 to 10:00, which was a better fit for my schedule. More
This is truly a great place to shop for your new car it’s a great friendly staff, and a comfortable clean environment. I got my first car here and I plan to be with them for years to come. a great friendly staff, and a comfortable clean environment. I got my first car here and I plan to be with them for years to come. More
Mr. Sam is THE best! Carefully explained the problem and solved it. And then bringing my car to me was such a blessing! solved it. And then bringing my car to me was such a blessing! More
Coastal Kia is absolutely the best! Outstanding service! The wait time was reasonable and communication is professional Outstanding service! The wait time was reasonable and communication is professional More
Great service department, so helpful! They even offer concierge service, I didn’t have to find a ride or leave work. They even offer concierge service, I didn’t have to find a ride or leave work. More
Car was picked up earlier than expected so I got it back sooner than expected. Although I declined to get new tires and a cabin filter it was nice to get info on their condition. sooner than expected. Although I declined to get new tires and a cabin filter it was nice to get info on their condition. More
Sam did an excellent job walking me through the process. He made it seamless and easier than I could have asked for. He made it seamless and easier than I could have asked for. More