Coastal Kia - Service Center
Wilmington, NC
3,429 Reviews of Coastal Kia - Service Center
I had the pleasure of working with Bob Tomlin from Coastal Kia when my car broke down, and I could not have been more impressed with the level of service I received. Bob immediately identified that my Coastal Kia when my car broke down, and I could not have been more impressed with the level of service I received. Bob immediately identified that my car was potentially linked to a recall and went above and beyond to ensure that the issue was resolved efficiently and effectively. Thanks to Bob's knowledge and expertise, I was able to have a new motor installed in my car, as well as have my rental car and towing expenses completely covered. Throughout the entire process, Bob was not only a pleasure to deal with, but he also displayed a high level of professionalism that truly set him apart. Having purchased over 200 cars in my lifetime, I can confidently say that my experience with Bob and Coastal Kia was by far the best I have ever had in a car dealership. The exceptional service I received has made me a loyal customer, and I will undoubtedly be returning to Coastal Kia when it is time to purchase a vehicle for my daughter. I would like to extend my sincerest gratitude to Bob and the entire team at Coastal Kia for their outstanding assistance and support. Their dedication to providing top-notch service and their extensive knowledge of Kia vehicles have truly made a lasting impression on me. Thank you once again for all of your help. More
Gary Nelson consistently exhibits kindness, provides valuable information, and offers assistance readily. Will definitely recommend Kia to family and friends! valuable information, and offers assistance readily. Will definitely recommend Kia to family and friends! More
Always helpful. They have serviced my current car for nine years and always keep up with what my car needs. Their service is excellent. They have serviced my current car for nine years and always keep up with what my car needs. Their service is excellent. More
Excellent service, very customer minded. Service manager offered, beverages, snacks, and service rep, even opened the door for me on the way out. Outstanding Service manager offered, beverages, snacks, and service rep, even opened the door for me on the way out. Outstanding More
By far the best team on the planet. Would fly to the moon to get my car serviced by these folks.❤️❤️❤️ Would fly to the moon to get my car serviced by these folks.❤️❤️❤️ More
I had the pleasure of working with Bob Tomlin, he was very nice and thorough. very nice and thorough. More
Great staff. Always communicating through the process when getting my car serviced. Never had a bad experience Always communicating through the process when getting my car serviced. Never had a bad experience More
diagnostics performed efficiently and services performed expeditiously. The service professional kept me updated at all stages of the service expeditiously. The service professional kept me updated at all stages of the service More
I had an appointment at 8am and they opened the garage bay doors promptly at 8am. The guy checked me in and went over what they would do to the car and asked if I wanted a car wash. He also told me about bay doors promptly at 8am. The guy checked me in and went over what they would do to the car and asked if I wanted a car wash. He also told me about the time it would take and he was around that time. He asked if we wanted to use the shuttle to go anywhere and we kindly declined. We sat down in the waiting room and about 1 hour and half he came to get me and showed my what they did on a piece of paper and asked if I had questions or concerns. He then made sure he said how long to wait before my next oil change and opened my car door for me and said to have a nice day and see me soon. More
This dealership is simply in a league of their own, they go above and beyond to make it as comfortable an experience as can be. go above and beyond to make it as comfortable an experience as can be. More