Coastal Kia - Service Center
Wilmington, NC
3,391 Reviews of Coastal Kia - Service Center
The employees are always friendly and professional. However, I feel frustrated that after reaching out to the service department at Coastal Kia for a year, the root cause of why my hybrid, warning, lig However, I feel frustrated that after reaching out to the service department at Coastal Kia for a year, the root cause of why my hybrid, warning, light and alarm comes on periodically cannot be discovered. I was just there, Tuesday, and after updates being performed and paying my $151.20 bill, the highway warning light an alarm came on again this morning. I feel unsafe in my car every time I see the warning and hear the alarm. It’s just inconceivable to me that no solution can be found by the Kia professionals. More
Coastal Kia is awesome! Easy to work with and stand by there vehicles. Thank you Coastal Kia! Easy to work with and stand by there vehicles. Thank you Coastal Kia! More
The service was great because my advisor was pleasant. I also like the fact that they provide beverage and snacks in the waiting area as well as outlets to plug in your electronics. I felt the wait time f I also like the fact that they provide beverage and snacks in the waiting area as well as outlets to plug in your electronics. I felt the wait time for my service to be completed was lengthy. More
Excellent service. Bob Tomlin and everyone there is excellent to deal with. The driver who took me to my office is very nice as well Bob Tomlin and everyone there is excellent to deal with. The driver who took me to my office is very nice as well More
The Service was great as always. I also received email reminders of my appointment, got shuttle service, and a free car wash! I also received email reminders of my appointment, got shuttle service, and a free car wash! More
I would leave zero stars if possible. From the purchase to the final repairs had multiple because could not get it right), I do not recommend! Customers are not a priority! From the purchase to the final repairs had multiple because could not get it right), I do not recommend! Customers are not a priority! More
I appreciated having my KIA serviced quickly - made appt w/in one week. Appreciate consultation before service was performed w/in one week. Appreciate consultation before service was performed More
Great experience. Friendly and courteous. Fast service,..oil change, 20K miles service, tire rotation all took less than 1 & 1/2 hours. Very nice waiting room with Friendly and courteous. Fast service,..oil change, 20K miles service, tire rotation all took less than 1 & 1/2 hours. Very nice waiting room with coffee and snacks. More
Really clean and staff is very helpful and honest with the time service is going to take the time service is going to take More