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Cobb County Toyota
Kennesaw, GA
4,438 Reviews
Thank you for your interest in Cobb County Toyota! For over a decade, we’ve been providing our Georgia neighbors with quality automotive sales and service. We’re committed to making every guest’s experience at our dealership truly exceptional, and when you visit us, you can expect award-winning customer service every time. In fact, we’ve won the coveted Toyota Motor Sales President’s Award 24 times! This award is one of the highest honors a dealership can receive from Toyota, given to those who demonstrate their commitment to maintaining Toyota’s high standards for customer satisfaction. It’s not enough for us to meet your expectations — we aim to exceed them!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,438 reviews
August 30, 2024
Exceptional service in a very timely manner! Thank you from a happy customer that values her time. Thank you from a happy customer that values her time. More
by mkhood07
Verified CustomerEmployees Worked With
August 30, 2024
I was taken very good care of at the dealership Thursday. Got in and out much quicker than I expected!! Got in and out much quicker than I expected!! More
by sferg33
Employees Worked With
August 30, 2024
Every time i take my car in for service it comes back dirty. For example: this last time i was there i got home and there was oil all over the front of my car!! I can’t believe they didn’t see it. dirty. For example: this last time i was there i got home and there was oil all over the front of my car!! I can’t believe they didn’t see it. More
by KEMCOR
August 30, 2024
Have purchased 2 cars from this dealership. Everyone has been helpful, friendly and knowledgeable. Peaceful Blessings Everyone has been helpful, friendly and knowledgeable. Peaceful Blessings More
by 240nse
August 30, 2024
Mike was very personable and direct. I didn't feel like I was getting a run-around. He taught me all the things my new car has/does. Very helpful. I didn't feel like I was getting a run-around. He taught me all the things my new car has/does. Very helpful. More
by FEBROKER
Employees Worked With
August 29, 2024
This is a great dealership with an honest, transparent, and very supportive service operation. I definitely recommend giving them a try. and very supportive service operation. I definitely recommend giving them a try. More
by MICHAELFRIEDMAN
Employees Worked With
August 29, 2024
I was expecting one service when sent son in for appointment. The tech talked son into additional service not needed at the time costing 3 times as much in end. I had texted tech what my expectation appointment. The tech talked son into additional service not needed at the time costing 3 times as much in end. I had texted tech what my expectations were. He did not call me to discuss.Poor Form! More
by CBLACKWD
Employees Worked With
August 29, 2024
Simon was very helpful and professional. I know I can depend on Cobb County Toyota. I know I can depend on Cobb County Toyota. More
by DC
Employees Worked With
August 29, 2024
Katie was not a good advisor, she was only willing to help if I was spending money out of my pocket despite all the warranties I have that cover my services. My car is a 2023 so nothing major is wrong a help if I was spending money out of my pocket despite all the warranties I have that cover my services. My car is a 2023 so nothing major is wrong a tire to be replaced however she was visibly irritated when I would not buy 3 tires from her for $1000 and instead suggested she use my road hazard warranty to cover the nail in the tire. She pretended to call Fidelity but then said oh they said they would not cover it and they rather me buy 3 tires. I called Fidelity myself upon leaving whom states cobb county toyota never called them in regards to my vehicle. Katie is the reason I will never return. And i got my tires all 4 of them for less than $500 elsewhere. Katie will be the reason I switch to Honda when I trade in this vehicle. The disdain and treatment of a customer because I won't spend cash, why when I pay for warranties. Get people whom actually care about humans and not notes that are literally worthless. More
by ndodd1988
August 29, 2024
Late in day walk in for maintenance and was out in less than 20 minutes! than 20 minutes! More
by Sadicrowe1933
Employees Worked With
