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Cobb County Toyota
Kennesaw, GA
4,303 Reviews
Thank you for your interest in Cobb County Toyota! For over a decade, we’ve been providing our Georgia neighbors with quality automotive sales and service. We’re committed to making every guest’s experience at our dealership truly exceptional, and when you visit us, you can expect award-winning customer service every time. In fact, we’ve won the coveted Toyota Motor Sales President’s Award 24 times! This award is one of the highest honors a dealership can receive from Toyota, given to those who demonstrate their commitment to maintaining Toyota’s high standards for customer satisfaction. It’s not enough for us to meet your expectations — we aim to exceed them!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,303 reviews
December 30, 2023
We were not intending to purchase a car but could not pass up the deal offered. This is the third vehicle I have purchased from Cobb County Toyota. Mr. Munroe was very nice with no pressure to purchase pass up the deal offered. This is the third vehicle I have purchased from Cobb County Toyota. Mr. Munroe was very nice with no pressure to purchase. I enjoyed working with him and would do so in the future. More
by TEREGRIFF7
Verified CustomerEmployees Worked With
December 30, 2023
Exceptional service especially with Anthony and Mickey. They both went out of their way to make sure everything was right They both went out of their way to make sure everything was right More
by TEDSTUDDARD
Employees Worked With
December 30, 2023
They service was good. I will be back for future visits. All staff was very nice. I will be back for future visits. All staff was very nice. More
by BTJG
Employees Worked With
December 30, 2023
1st experience of buying a car on my own. Everything went smoothly and Jimmy was very helpful. Everything went smoothly and Jimmy was very helpful. More
by WLSTUBBLEFIELD
Employees Worked With
Other Employees :
I cannot remember the name of the guy I signed papers with. He was very nice and explained everything.
December 30, 2023
The entire staff of Cobb County Toyota are excellent! They are nice and knowledgeable and very friendly They are nice and knowledgeable and very friendly More
by TLINTNERMD
December 30, 2023
Jimmy walked me through the process of buying a car with no judgment of my lack of knowledge. I appreciate the willingness of the manager to discuss the costs and help with the final price being lower than no judgment of my lack of knowledge. I appreciate the willingness of the manager to discuss the costs and help with the final price being lower than I expected. Bernard was very knowledgeable and helpful. More
by HOLLYRUN57
December 30, 2023
Three times I was told my vehicle was ready and to go to dealership and three times it was not ready. A second market trailer hitch was installed instead of the Toyota trailer hitch. Contract was signed on dealership and three times it was not ready. A second market trailer hitch was installed instead of the Toyota trailer hitch. Contract was signed on December 11 and did not get vehicle until December 30th. Ordered vehicle in the beginning of November. Felt like they were trying to get over on me because I was a woman and pressuring me to either cancel contract or signed the acceptance of the vehicle with no trailer hitch and or the wrong trailer hitch. More
by TERRI13
Employees Worked With
December 29, 2023
Did not receive a 5 star due to lack of updates from Service Advisor….. had to repeatedly call for updates…. Not Professional Service Advisor….. had to repeatedly call for updates…. Not Professional More
by LKSUSA
Employees Worked With
December 29, 2023
Originally, I was told that it would take 3-4 hours to complete recall. We left the vehicle and I called after 5 hours and was informed that vehicle would be ready in 30 minutes. When I arrived, Jeff conf complete recall. We left the vehicle and I called after 5 hours and was informed that vehicle would be ready in 30 minutes. When I arrived, Jeff confronted me and instead of being polite, he rudely asked "who told you that?" and then rudely stated it would be another 45 minutes. Vehicle was finally ready after 6.5 hours and the dashboard has grease/black marks on it. Worst service ever from a Toyota dealer. More
by BobATL
Employees Worked With
December 29, 2023
Nice guys. Patient and communicative. Got new tires and a repair on a strut. Honest. Patient and communicative. Got new tires and a repair on a strut. Honest. More
by aaren.erwin
Employees Worked With
