Cobb County Toyota

Katie Fuller was super helpful and friendly! She explained everything in an easy-to-understand language and reassured me about the work getting done. 5/5 stars! She explained everything in an easy-to-understand language and reassured me about the work getting done. 5/5 stars! More

I had an excellent experience with the dealership staff. Dwayne and Bernard were very professional. Dwayne and Bernard were very professional. More

I have always had a great experience but not this time. It was the man that helped me. All I can say is I felt like I was an inconvenience to him. As I was checking out, I told him I had a coupon. He immed It was the man that helped me. All I can say is I felt like I was an inconvenience to him. As I was checking out, I told him I had a coupon. He immediately stated, he now had to reprint my invoice and I needed to step aside until he could take care of it. He then walked away and I was told to always tell them first that I have a coupon. I felt as though I was a huge inconvenience to him. I own a retail business and presenting a coupon should not be an inconvenience. I think his attitude started when I did not want to do the 90,000 mike -$500 complete checkup. I have never felt so scolded as I did that day. Now deciding if I need to go somewhere else after 10+ years at your shop. Plus my service light is still on after my oil change. I don’t want to go back. More

Anthony did a great job of keeping me informed on the work on my car. Thx! work on my car. Thx! More

The experience was easy. Greg and Brad made it all so simple. The car was exactly what we wanted. I’m so grateful for such lovely people. Greg and Brad made it all so simple. The car was exactly what we wanted. I’m so grateful for such lovely people. More

Good service. Seems that the check in process could be more streamlined and expedited. A service person may be occupied that you are sent to and there are plenty Seems that the check in process could be more streamlined and expedited. A service person may be occupied that you are sent to and there are plenty others not helping customers get checked in. More

Katie was great and very easy to deal with. I highly recommend Katie and the service department at Cobb County Toyota. I highly recommend Katie and the service department at Cobb County Toyota. More

Fast and thorough service. Fair price for the battery and oil change plus labor. Austin always delivers! Fair price for the battery and oil change plus labor. Austin always delivers! More

Stood in the cold waiting for representative for 10 minutes. Was not told what service I was being told to sign for. Representative propped wet shoe on to driver side frame when checking for mileage. C minutes. Was not told what service I was being told to sign for. Representative propped wet shoe on to driver side frame when checking for mileage. Car window was left open in the cold and in the shop while being serviced. There was dirty hand prints on hood and bumpers when I was given my car back. Overall bad service. More

Filled two tires on my car, but left the other two under-inflated. it makes me wonder what else was skipped or not completed. under-inflated. it makes me wonder what else was skipped or not completed. More