Cobb County Toyota - Service Center
Kennesaw, GA
2,925 Reviews of Cobb County Toyota - Service Center
The engine oil service was done like a month ago to my a Toyota Camry and I just noticed the engine splash protector was not put it back I had to buy a new one Toyota Camry and I just noticed the engine splash protector was not put it back I had to buy a new one More
I recently had a very disappointing experience with Cobb County Toyota. I took my car in for a repair under warranty, expecting the process to be straightforward. Unfortunately, they failed to fix my car, c County Toyota. I took my car in for a repair under warranty, expecting the process to be straightforward. Unfortunately, they failed to fix my car, claiming that the warranty didn’t cover a failed ABS sensor. It became evident that the client advisor didn't make the right claim, which led to the denial by the warranty company. This oversight caused me unnecessary stress and left me without a properly functioning vehicle. I expected better service and professionalism from a reputable dealership like Cobb County Toyota. This experience has made me reconsider future business with them. More
Costas is the best. Thanks for always taking good care of the car and me. Thanks for always taking good care of the car and me. More
We were helped by Brenton. Conscientious and helpful. This applies to everyone we have encountered. We would not go anywhere else. Conscientious and helpful. This applies to everyone we have encountered. We would not go anywhere else. More
The service advisor, Brent Stump, was very knowledgeable, professional, and courteous! I feel reassured using this location! professional, and courteous! I feel reassured using this location! More
Went in for an oil change and tire rotation. Zach advised that front and rear brakes were in the "red" zone and I needed brakes all the way around. When I left, I called my husband and he had me Zach advised that front and rear brakes were in the "red" zone and I needed brakes all the way around. When I left, I called my husband and he had me go buy brake pads for front and rear. The next morning, he took off the first front tire and found pads were only about 1/4 of the way used and then found the same on back. Brakes were totally fine!! I feel like they were trying to take advantage because of me being a woman. Very disappointed in this and not sure I'll be going back to Cobb County Toyota! More
3 hrs for an oil change is insane. Selling cars without spare tires and jacks is a very pathetic way to save money. Not telling the consumer is horrible. We unfortunately found out Selling cars without spare tires and jacks is a very pathetic way to save money. Not telling the consumer is horrible. We unfortunately found out the hard way. More
Work was done on time when they said it would be done the service manager was very nice service manager was very nice More
the write up on the report was not accurate regarding the service recall items as noted service recall items as noted More
Typically I love the service at this dealership! This time around, they got me in and out fast, but neglected to reset my maintenance light and got motor oil all over the interior of my driver side This time around, they got me in and out fast, but neglected to reset my maintenance light and got motor oil all over the interior of my driver side door. I wish they could have been a little neater and paid more attention to the details. I'll go back and give them another try thought! More