Cobb County Toyota - Service Center

Always courteous and keeps me informed on the process and progress of my job. When delays are encountered, Justin delivers the news, no excuses! progress of my job. When delays are encountered, Justin delivers the news, no excuses! More

Zack does a great job of explaining car problems and looks for service coupons. He has great customer service. Everyone in service and nice and helpful. I buy and take my Rav4 & Tundra for the fair serv looks for service coupons. He has great customer service. Everyone in service and nice and helpful. I buy and take my Rav4 & Tundra for the fair service prices. More

This dealership does not have customer best interest in mind. I was not given information that would have helped me make a better decision for me and my vehicle. mind. I was not given information that would have helped me make a better decision for me and my vehicle. More

I just went for a tire rotation. They said it would be about an hour which was fine because I figured it would take a while. It was only about 30 minutes and we were ready to go. They said it would be about an hour which was fine because I figured it would take a while. It was only about 30 minutes and we were ready to go. More

Great service. Work was done in a timely manner. I appreciate your hard work as always. Work was done in a timely manner. I appreciate your hard work as always. More

My service department representative was great. However, he stepped away and posted a sign to see another representative. It took about 20 minutes before anyone would attend to me. However, he stepped away and posted a sign to see another representative. It took about 20 minutes before anyone would attend to me. More

Arrived just before my appointment time. JC got me checked in quickly, my vehicle was serviced in short order and I was on my way. Great experience overall. JC got me checked in quickly, my vehicle was serviced in short order and I was on my way. Great experience overall. More

The drop off time and appointment is not accurate. Additionally while waiting in line a different service adviser tried to help me, then he pushed me back over to Carlos (with whom I had the appointm Additionally while waiting in line a different service adviser tried to help me, then he pushed me back over to Carlos (with whom I had the appointment) however Carlos already had a line of people 2 deep at his desk? What was more frustrating was while I waoted I watched the same person take care of 2 more people. Finally, I paid ~$375 for 30K mile service, but found no finger smudges on the air filter box or really anywhere besides the oil cap. There was plenty of dust on the engine but no immediate signs that someone checked all the things that were listed. More

The area was clean for entering the service center, but I was not made aware of where to go and waited 20 minutes to be seen without an update. was not made aware of where to go and waited 20 minutes to be seen without an update. More

Great service, Mr. C. Hernandez was awesome, and patient in explaining and listening. Service was not as long as anticipated. Overall good experience. C. Hernandez was awesome, and patient in explaining and listening. Service was not as long as anticipated. Overall good experience. More