Cobb County Toyota - Service Center

My 1st visit to the Service Center. Simon cheerfully greeted me and took care of my we owe you. It was fast. I asked Simon if he could be my person in Service and he has obliged. Lookin Simon cheerfully greeted me and took care of my we owe you. It was fast. I asked Simon if he could be my person in Service and he has obliged. Looking forward to excellent service and no headaches with my new Toyota More

Prompt appointment, prompt service. I would highly recommend. Very courteous service personnel, and comfortable waiting area. I would highly recommend. Very courteous service personnel, and comfortable waiting area. More

The person who did the maintenance didn’t reset the screen, and didn’t check the liquids. screen, and didn’t check the liquids. More

Clean service area. Wait time was about what was stated by Simon before the work started Wait time was about what was stated by Simon before the work started More

Been service my vehicles here for a few years and have always received and excellent service. always received and excellent service. More

Simon let me down. He said he would move things along when I arrived at my appointment at 12:40. He assured me he would handle resetting the maintenance reminder himsel He said he would move things along when I arrived at my appointment at 12:40. He assured me he would handle resetting the maintenance reminder himself if iit wasn’t done by the tech. By a little after 3 pm I still hadn’t heard from him. I texted him to ask him about when my car might be ready and got no response. I walked over to.an intake lady she went to his desk for me as Simon wasn’t there. The keys and paperwork were sitting on his desk. She covered for him saying the car was just finished. I signed paperwork and headed ti my car. When I looked at the printout it showed 2:01 pm!!!! I wonder when he would have contacted me had I not gone out and asked about the car. I’ve been coming to this dealership for a long time and have never been treated this way. Pretty sad. I will come back for service but do y want him to be my service writer. More

My first time using the service department, it was okay. They kept me informed on the status of my vehicle. They kept me informed on the status of my vehicle. More

I really liked this dealership yers go. I’ve moved back and it is not the same. Service divisor was rude and didn’t want to answer my questions. Didn’t want to honor the broke lifetime serv I’ve moved back and it is not the same. Service divisor was rude and didn’t want to answer my questions. Didn’t want to honor the broke lifetime service I purchased from Toyota. Guess I’ll head to Rome or Cherokee. More

I’ve been acquiring the services of Cobb County Toyota for the past 15 years and they haven’t let me down, thanks Cobb County Toyota. for the past 15 years and they haven’t let me down, thanks Cobb County Toyota. More

I somehow cracked the mud flap on my 2025 4 runner. It took two weeks to get an answer as to whether i needed a mud flap after paying $545 for a new one. I scheduled appt for first service and mud fla It took two weeks to get an answer as to whether i needed a mud flap after paying $545 for a new one. I scheduled appt for first service and mud flap removal after being advised I didn’t have to have one. Upon arrival, the gentleman I spoke with seemed to be very put out that I was there and said my service advisor (Carlos) was always off on Thursday. He advised that I did need the mud flap. Carlos had quoted $245 for labor but I was charged $54 after replacement. I have purchased four Toyotas from this dealership and never felt so unwelcome. I will say that Kyle at checkout was very pleasant. More