Cobb County Toyota - Service Center
Kennesaw, GA
3,217 Reviews of Cobb County Toyota - Service Center
Anthony assisted me w/my oil change and filter changes. He felt Toyota could possibly match the cost of tires that I had made an appt for somewhere. Cobb county Toyota did match the price, therefore I was He felt Toyota could possibly match the cost of tires that I had made an appt for somewhere. Cobb county Toyota did match the price, therefore I was able to have everything done at one time. It took a little longer than anticipated however Anthony kept me updated. I'm happy with the service. More
The service team is top notch. Jeff Silvers is always finding solutions, extremely helpful and understanding. I can always count on Jeff and his team to get it right! Jeff Silvers is always finding solutions, extremely helpful and understanding. I can always count on Jeff and his team to get it right! More
Simon was wonderful; car was done when he said it would be, very personable. Unfortunately, my car was returned to me (after tire rotation at 6,000 miles) with two small scratches on the driver's door. W be, very personable. Unfortunately, my car was returned to me (after tire rotation at 6,000 miles) with two small scratches on the driver's door. When I showed them to "Zach", he repeatedly told me, "that did not happen here." He was aggressive and rude, and as a result, Cobb County Toyota will never get my business again. Also, I have NEVER been to a dealership for service and had to WALK to get my car. In my experience, the car is ALWAYS driven back into the service bay for the customer's convenience. More
David called to tell me about the service that I needed and gave me two options rather than immediately trying to upsell me on a more expensive service. I've worked with him several times throughout the ma and gave me two options rather than immediately trying to upsell me on a more expensive service. I've worked with him several times throughout the many vehicles I've owned and can't think of a single time that he didn't give me great communication and service. I will continue to bring my 3 Toyotas and 1 Lexus to CCT and will ask for David to take the lead. Thanks for being honest, reliable, and providing excellent service! More
Great service Friendly staff Very quick process Shuttle bus was a huge help I will be back and definitely refer to others Shuttle bus was a huge help I will be back and definitely refer to others More
They took good care of me- the service to my car was done quickly and explained to me. Thank you quickly and explained to me. Thank you More
The best advise I can give to anyone is stay away from this place. They will ruin your vehicle. It's a nightmare!! Do not go here for vehicle repairs. this place. They will ruin your vehicle. It's a nightmare!! Do not go here for vehicle repairs. More