Cobb County Toyota - Service Center

Brenton, the Service Advisor, was very professional & thorough in explaining service process and estimated time. Brenton came to customer waiting area 2 different times to provided needed scope of work thorough in explaining service process and estimated time. Brenton came to customer waiting area 2 different times to provided needed scope of work and estimated wait time. More

very professional, waiting room was very clean and the service was fast. Carlos was very professional, and very friendly. service was fast. Carlos was very professional, and very friendly. More

I was told it would take 2 hours. It took 2 days. I was told it wouldn’t be done by the end of day 1 and I could come back and pick up a rental. When I arrived, I was then told it wo It took 2 days. I was told it wouldn’t be done by the end of day 1 and I could come back and pick up a rental. When I arrived, I was then told it would take at least a half hour to complete the paperwork. I don’t have that kind of time to waste. Complete inconsideration of my time. Wish someone told me before I wasted 45 mins there and back in traffic. Left without a car. Second day no response from anyone with an update. I reached out at 2:30pm and got “checking “. No response again until 4pm. Absolutely ridiculous! I won’t be back. More

Great customer service and love the updated technology for notifying you when your care is done. They do not require any scheduling for general service (oil change/tire rotation), and the service was fast for notifying you when your care is done. They do not require any scheduling for general service (oil change/tire rotation), and the service was fast. I would highly recommend this dealership for your service needs. More

Helpful and great service! I felt valued as a customer, and the time I waited wasn't long. I felt valued as a customer, and the time I waited wasn't long. More

JC always takes care of us. Trust him with all our vehicles. Work trucks too. Trust him with all our vehicles. Work trucks too. More

Easy to check in and very quick service. The best is they give an analysis of your car so you now what needs attention. Thank you The best is they give an analysis of your car so you now what needs attention. Thank you More

Our car was serviced and ready in less time than they estimated! Easy in and easy out! estimated! Easy in and easy out! More

Excellent, fast service even though it was a fairly busy Saturday. I highly recommend them. Saturday. I highly recommend them. More

Excellent service as always. Thoroughly explained what needed to be repaired on our car and it was finished and ready for pick up very quickly. Thoroughly explained what needed to be repaired on our car and it was finished and ready for pick up very quickly. More