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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
3,042 Reviews

3,042 Reviews of Cobb County Toyota - Service Center

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February 23, 2025

Jeffery was very petient and nice person- One of best service consultant. Pleasure to have interaction and service advisor. More

by PRABHAKAR
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

We have purchased 6 cars over the years from Cobb County Toyota and LOVE the service department! Customer service is top notch!! Nothing compares to it!! More

by JOHNBARNHART21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Meek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Nascimento
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

Service was quick and efficient. The estimated time it would take for my car was pretty accurate in how long it actually took. I was provided updates during the process by Katie and More

by ptl19278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

Issue not resolved, and this has resulted in returning multiple times and multiple phone calls. Still not resolved. More

by burchamk
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Pluger
1.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cooper
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

I love how they tell me how long it would take and they keep me updated on any issues. They are also very friendly.. More

by HELENBISHOP01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Everyone is so helpful and nice. I was greeted upon entering the building. I feel welcomed at the dealership. More

by JenniferDavis1177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Costas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Long but gold star ⭐️ for Austin Meeks! !! And nice to have me shuttle to get something to eat and back!! Was Easier to wait!! More

by JOYCEBANKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Meek
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Excelente trabajo el realizado y el servicio de traslado fue bueno. Las instalaciones limpias y agradables More

by DENNYSQUINTERO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Meek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Nascimento
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Car was dropped off at 9:00 am and was told it could take longer than a day to fix. Never received an update on the status to see if they needed the second day. Called Service Dept around 6:30 and had to l More

by tdc621
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Silvers
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

As always the service was timely and reliable! ! I use this dealership exclusively because of the excellent service!! More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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