Cobb County Toyota - Service Center
Kennesaw, GA
3,026 Reviews of Cobb County Toyota - Service Center
WE had brakes put on our 4Runner at one Toyota Dealership. Wound up at Cobb County for the next one and they informed us we AGAIN needed brakes on the rear. Allowed them to do the work. Went ba Dealership. Wound up at Cobb County for the next one and they informed us we AGAIN needed brakes on the rear. Allowed them to do the work. Went back yesterday for next oil change. They again told us we needed rear brakes. When my wife informed them they just changed them the last visit, he backtracked and blamed the tech in the back. Now we questions if we even needed brakes the last time we took it in. Will be very hard to trust what they tell me in the future. This was after a 2 hour wait and my wife could see her car for the last 30 minutes with no communication that vehicle was finished. More
Service reps could be more personable and respectful of customer's time when scheduling service appointments. customer's time when scheduling service appointments. More
This was my first time in for service on the Toyota I purchased last July. I was very impressed with the service center. The waiting area was really nice as well. Anthony Sullivan was assigned my servi purchased last July. I was very impressed with the service center. The waiting area was really nice as well. Anthony Sullivan was assigned my service consultant. He was friendly and helpful throughout the process.Thanks for a great experience at Cobb County Toyota Service. More
Provides realistic expectations and, as always, provides very thorough service. Things get done right the first time here. It is a little bit out of my way to get here, but the friendly, high-quality serv very thorough service. Things get done right the first time here. It is a little bit out of my way to get here, but the friendly, high-quality service is worth it. A car is a big investment and I know it will be well cared for here. More
Carlos customer service has always gone above and beyond! He truly cares for his customer! He truly cares for his customer! More
Great great great great job on the job today and thank you so very much for all of the help you guys have provided for me and my family you so very much for all of the help you guys have provided for me and my family More
Carlos and Manger of Toyota are horrible! Get up to date with technology Cobb Toyota Get up to date with technology Cobb Toyota More
Very efficient 10000 mile service process! Less than 1/2 hour wait! Didn’t even have time to finish my coffee! Less than 1/2 hour wait! Didn’t even have time to finish my coffee! More
Very good service,no complaints whatsoever Carlos the technician was excellent and helpful. With all the questions that I ask. . technician was excellent and helpful. With all the questions that I ask. . More
Jeff was very attentive and gave me all the information I needed and was honest throughout the whole process. needed and was honest throughout the whole process. More