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Colonial Chevrolet

Acton, MA

4.7
1,558 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you.
Contact Dealership

171 Great Road

Acton, MA

01720

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Showing 1,558 reviews

May 22, 2025

Every sale has glitches I appreciated Jim's approach of resolving the issue instead of denying them. Common sense. John Dunne More

by jdunne25
Recommend Dealer
Yes
Employees Worked With
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

May 22, 2025

Check in was a little slow. Coupon wasn't applied initially when requested on arrival. Had to remind at checkout. Overall, a good experience with Robert More

by teenarcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Colonial Chevrolet responded

Teen, thank you for choosing Colonial Chevrolet. Your feedback and rating mean a lot to us. We're glad Robert was able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

May 16, 2025

This has been the most positive vehicle purchase experience we have ever had. Every single person we dealt with was kind and helpful and respectful. It was worth the drive up to you. More

by wbacklund
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailey George
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

May 14, 2025

Colonial Chevrolet and especially Joe Pellegrini treated me right every step of the way and I couldn’t be happier with my experience! More

by wfddmm21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

May 14, 2025

Good People to do business with,Always happy with there service department. If you want your vehicle serviced right go to Colonial Chevrolet More

by ROGASR43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robyn Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Desimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

May 13, 2025

Overcharged for service. Car returned with large amounts of grease on driver carpet. Used this dealer for over 40 years…no longer. More

by BLANEYINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Desimone
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Colonial Chevrolet responded

Please call me directly to discuss Bob Fahey Service Director 978-263-1000

May 07, 2025

The team at Colonial are great, I got top dollar for my trade, they took care of the entire process start to finish. New truck was perfect!!!! More

by Stephen Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vin Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailey George
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

April 30, 2025

No complaints, all good. Only wish the service paper would show what OIL was used. I asked and I was told (Don't know) probably what the manual states. Thats it, honest fe More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

April 23, 2025

Service continues to be best in class. Professional, communicative, consultative, thorough and a genuine pleasure. Our sincerest thanks! More

by als
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Naro
Apr 23, 2025 -

Colonial Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

April 17, 2025

This was a great dealer to work with, I'm happy with the truck and the purchasing experience. Shawn, Hailey and Parrish were all fantastic! More

by mlabrecque5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailey George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Colonial Chevrolet responded

Here at Colonial Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! John Woodland General Manager jwoodland@colonialchevrolet.com

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