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Colonial Chevrolet

Acton, MA

4.7
1,587 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you.
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171 Great Road

Acton, MA

01720

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Showing 1,588 reviews

January 18, 2024

They gave us a fair price. The knowledge of the salesmen was exceptional... Particularly in regards to the all-electric vehicle we were purchasing. More

by reliablebob55
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Colonial Chevrolet responded

Bob, It's fantastic to hear that Luke provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

January 16, 2024

Service was good and quick. I wish the wipers were tested, after putting fluid during oil change so I didn’t have to come back and spend additional money. They were spraying fin More

by Roach465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole, Kyle Crawford
Jan 17, 2024 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

January 11, 2024

The service advisor was fantastic, my vehicle was done in less than 3 hours. They caught an IOU form the sale of the vehicle that no one else did. This was my third dealer, the other 2 were not helpful. They More

by firechief
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
Jan 11, 2024 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

January 11, 2024

Tom O'Toole was super helpful and communicated clearly and effectively. I appreciate his efforts and professionalism. More

by Phillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
Jan 11, 2024 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Rom here at Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

January 11, 2024

I recently brought my Suburban in for service at Colonial, I have been a long term customer. I had not been in for service for a bit and the service team was completely different - everything was ok More

by CAROLNEVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
Jan 11, 2024 -

Colonial Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. John Woodland General Manager jwoodland@colonialchevrolet.com

January 08, 2024

I find this Dealership is far superior to any Dealership around, the staff is friendly, courteous and always concerned. More

by TR33FROGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

January 07, 2024

This is my go too dealership for sales and service! ! I traded my Silverado Black Widow for another Silverado RST and love it. More

by JARHEADSECURE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! Congratulations on your new Silverado RST! John Woodland General Manager jwoodland@colonialchevrolet.com

January 05, 2024

Everything was done well and promptly. People in service were friendly, the facility was nice and clean. More

by DMALTSEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
Jan 05, 2024 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

December 31, 2023

They broke my hood hinge, didn’t tell me and it almost fell on me while I was trying to fix it. Also tried to sell me an engine air filter for $100+ installed. Went next door and bought one for $19. Chang More

by STEVEONABIKE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Crawford
December 30, 2023

Easy to make the appointment and the staff was friendly and courteous. Used points to pay for my device do it was great More

by CYDRAGO1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Crawford
Dec 31, 2023 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

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