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Colonial Chevrolet

Acton, MA

4.8
1,850 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you.
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171 Great Road

Acton, MA

01720

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Showing 1,850 reviews

September 02, 2026

Mike helped me so much and showed me how my screen didn’t have Apple play. He showed me how to disconnect from it and add it again. He was very helpful. More

by Steven.C.Bodnar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Najdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2026 -

Colonial Chevrolet responded

Your feedback about Michael’s guidance with reconnecting Apple CarPlay in your Equinox reflects our service team’s commitment to clear communication. Your five-star rating and kind words mean a great deal to our service team. John Woodland General Manager jwoodland@colonialchevrolet.com

September 02, 2026

On my last visit he did not apply the discount coupon I present to him. Robert just stapled it to the paperwork. I did not see any discounts on my blue receipt More

by car37los
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Thayer
Sep 03, 2026 -

Colonial Chevrolet responded

Carlos I apologize Robert did not apply your coupon on your visit. Give me a call directly I will take care of it Bob Fahey 978-263-1000 Service Director

September 02, 2026

Purchased a 2019 Malibu premier from Joe, during the road test, I noticed the rear brakes were extremely corroded with rust.. He said that would wear off after I drove it. Within 60 days of owning the car, More

by mjkmat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Pellegrini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2026 -

Colonial Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. John Woodland General Manager jwoodland@colonialchevrolet.com

August 31, 2026

Mike is a really good person who knows his job well. His professionalism and taking the time to understand the customers problem is greatly appreciated. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Najdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2026 -

Colonial Chevrolet responded

Knowing that you appreciated Michael’s professionalism and efforts to grasp your Chevrolet Trax’s needs means a lot to our service department. Thank you for entrusting us with your vehicle. John Woodland General Manager jwoodland@colonialchevrolet.com

August 31, 2026

I needed a warranty part replaced it was back ordered Mike stayed in touch with me and got the work done asap after it arrived. More

by amagat29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Najdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Colonial Chevrolet responded

Your note about Michael keeping you informed while the warranty part was on back order highlights how we aim to make the service process seamless. Our team is pleased we could complete the work promptly once the part arrived. Thank you for your five-star rating, and we appreciate you trusting us with your Chevrolet Equinox EV. John Woodland General Manager jwoodland@colonialchevrolet.com

August 31, 2026

Got my car inspected -- it was quick and easy with pleasant, polite service. Thanks so much. More

by lemony blue
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Colonial Chevrolet responded

Hearing that the inspection on your Volvo XC90 was quick, easy and friendly means a lot to our service team. We’re pleased we could complete it efficiently for you. John Woodland General Manager jwoodland@colonialchevrolet.com

August 28, 2026

I had body work done in the Collision Center. The outcome is beautiful. The loaner car (no cost) was a lifesaver. Trevor saved me $800, and the work was done in three days. More

by Eoconnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor, Monica Carpenter
Aug 28, 2026 -

Colonial Chevrolet responded

Knowing your Subaru Crosstrek looks beautiful after the collision repair and that the complimentary loaner car was a lifesaver means a lot to our service department. Our team is pleased we could save you $800 and complete the work in three days. John Woodland General Manager jwoodland@colonialchevrolet.com

August 28, 2026

Dealership took prompt care of my 7500 mile check up and updates for Chevy equinox. More

by Ryan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Thayer
Aug 28, 2026 -

Colonial Chevrolet responded

Prompt maintenance and thorough updates are at the heart of how our service department operates. Hearing that your 7,500-mile checkup on your Chevrolet Equinox EV was handled so swiftly means a lot to our team. John Woodland General Manager jwoodland@colonialchevrolet.com

August 28, 2026

People are really helpful, Mike in service was the best. He was professional, knowledgeable and really a good customer person. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Najdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2026 -

Colonial Chevrolet responded

Knowing that Michael’s expertise and approachable style made your service visit on your Chevrolet Trax so positive is rewarding. Your praise means a great deal to our service department. John Woodland General Manager jwoodland@colonialchevrolet.com

August 27, 2026

The Salesperson, Jim, has been Excellent. Good follow up and extremely easy to work with. More

by Mbender1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2026 -

Colonial Chevrolet responded

Our team enjoyed guiding you through the purchase of your new Chevrolet Suburban. Knowing that Jim’s follow-up and friendly approach made the process easy for you is rewarding. John Woodland General Manager jwoodland@colonialchevrolet.com

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