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Colonial Chevrolet

Acton, MA

4.7
1,568 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you.
Contact Dealership

171 Great Road

Acton, MA

01720

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Showing 1,568 reviews

July 07, 2023

Mike was knowledgeable about the financing procedure and wasted no time in getting the paperwork set up. More

by chuckkrouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
Jul 10, 2023 -

Colonial Chevrolet responded

Thank you for sharing your experience with us, Chuck! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

July 05, 2023

Purchased my 2nd car here now, great team all around! Customer comes first, no pressure tactics. My sales consultant Jacob was extremely knowledgeable and followed up throughout. More

by revsboston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere, Jacob Wolowacki
Jul 06, 2023 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Jacob and our team here at Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

June 30, 2023

The service was good and only an hour and half. But I had to ask if it was ready about an half hour after they pulled it up to the service area. I should have been told it was ready when it was f More

by david_fijalkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Jul 03, 2023 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

June 30, 2023

Prompt, professional and knowledgeable customer service experience. Salesperson Jacob was flexible in scheduling test drive of a new 2023 Chevy Tahoe. Went well, however our ideal goal was to purchase More

by RFLANNERY52
Workmanship
Recommend Dealer
Yes
Employees Worked With
Robert Reizner, Michael Giguere, Jacob Wolowacki
Jun 30, 2023 -

Colonial Chevrolet responded

Congratulations on your new vehicle and thank you for your business and this review! We're happy to hear that Jacob and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

June 27, 2023

I just went for an MA inspection sticker but the service was efficient and friendly. More

by GGAEBEL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Jun 27, 2023 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

June 26, 2023

I don’t know what to say other than what I already said in previous requests to rate Colonial. They are great! More

by rlh.jeh
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
Jun 27, 2023 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

June 23, 2023

I'm not happy and I took down the old review because I felt it served its purpose. Still doesn't change my opinion. I was truthful with everything that happened. I don't wish to have that the review conti More

by Robert
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Matthew Kronk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Colonial Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. John Woodland General Manager jwoodland@colonialchevrolet.com

June 22, 2023

Colonial Chevrolet has always been the best ! The are fast, friendly and provide excellent service !! Great staff and a really great dealership !! More

by kathleenj.steckel
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Colonial Chevrolet responded

It has been a pleasure serving you, Kathleen. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

June 22, 2023

My family has purchased 5 vehicles from Colonial. We've never been disappointed. My latest was a 2023 ZR2 I bought off Joe Pellegrini in Acton. Joe has been my go-to salesman. He is helpful, and More

by Beef_lec
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere, Jacob Wolowacki
Jun 23, 2023 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Joe delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

June 21, 2023

Just bought my new Toyota Tundra and Love it! ! The whole processes was easy and my sails man Matthew Kronk had me in my new truck within two days.Everyone that we dealt with at Colonial Chevrolet More

by Msawoodworks
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matthew Kronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere, Jacob Wolowacki
Jun 22, 2023 -

Colonial Chevrolet responded

Thank you so much for choosing Colonial Chevrolet! Congrats on your new Tundra, and let us know if we can be of any more assistance! John Woodland General Manager jwoodland@colonialchevrolet.com

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