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Colonial Chevrolet

Acton, MA

4.7
1,373 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you.
Contact Dealership

171 Great Road

Acton, MA

01720

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Showing 1,373 reviews

August 08, 2022

Both Brendan and Bobby (parts/service) were great in regards to customer service and taking care of everything. I’m not sure who the tech was who worked on the Impala (and Avalanche??) but he was very g More

by MARYTAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Brendan Davis
Aug 09, 2022 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

August 08, 2022

5 star seevice every time i go in, From service to sales everyone is awesome More

by MAZMAN322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Reizner
Aug 09, 2022 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

August 08, 2022

Sales was low pressure and service has been excellent, especially Bobby in parts and service. He truly wants to make the customer happy and goes out of his way to do so!!!!! More

by ganderpropmgt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby, Michael Giguere
Aug 08, 2022 -

Colonial Chevrolet responded

Here at Colonial Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Bobby and our service team, and it was a pleasure having you at the dealership. We appreciate your review! John Woodland General Manager jwoodland@colonialchevrolet.com

Aug 08, 2022 -

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bobby met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

August 06, 2022

Very attentive and courteous in both the sales and service departments. Would recommend as so far no problems! More

by NELIFESAVERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Davis
Aug 08, 2022 -

Colonial Chevrolet responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

July 31, 2022

Joe was easy to deal with and very up front and honest , down to earth people More

by scottsimons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
Aug 01, 2022 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

July 29, 2022

The staff was nice and for the most part friendly and personable. I was amazed that it took them 4 days and one failed part order to realize the issue with my AC was the one thing EVERYBODY knows is the More

by BCURRY166
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Contact
Aug 04, 2022 -

Colonial Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. John Woodland General Manager jwoodland@colonialchevrolet.com

July 22, 2022

From the minute you call to make an appointment, to the time you pick up your vehicle all fixed, nothing but professional and personal satisfaction! Can’t ask for better than that!!! More

by JTALUTIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner, Brendan Davis
Jul 22, 2022 -

Colonial Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

July 21, 2022

Fantastic service. Excellent communication and friendly customer service at drop off and pick up. Booking online could be improved but the experience is still A+ More

by BBarto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
Jul 22, 2022 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

July 19, 2022

I own three Chevy's that I purchased over the past years from Colonial. In addition to a very positive purchase experience, they provide efficient and cost effective service on my vehicles. More

by BERNARDPELOQUIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner, Brendan Davis
Jul 19, 2022 -

Colonial Chevrolet responded

Bernard, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

July 09, 2022

Came all the way from Kentucky to buy a car. What a great experience!! I wish I lived closer so I could come back!! More

by lauren_lesperance0811
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

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