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Colonial Chevrolet

Acton, MA

4.7
1,372 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you.
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171 Great Road

Acton, MA

01720

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Showing 1,372 reviews

June 02, 2022

They took 2 weeks for making the registration of the car. When I asked why it was taking so long they told me that I could do it by myself. I found this unprofessional. More

by GGARCIAMAR
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vin Bouchard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
Jun 05, 2022 -

Colonial Chevrolet responded

I'm sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact me directly or let me know the best way to contact you and I will reach out. I'd love to get to the bottom of this and turn things around for you. John Woodland General Manager jwoodland@colonialchevrolet.com

May 31, 2022

Dealership was professional and straight forward about the buying process. Everything was efficient and smooth. Bill was incredibly friendly and down to earth. He was eager to help me in any way he could More

by Rileymurphy59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McMahon
Jun 01, 2022 -

Colonial Chevrolet responded

Riley, Thanks for your feedback on your recent visit to Colonial Chevrolet. I'm glad to hear that Bill was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! John Woodland General Manager jwoodland@colonialchevrolet.com

May 24, 2022

Helpful service reps and diagnosed an issue with my antenna that another local dealer wouldn't do (because they couldn't verify that my satellite account was active). Also price was cheaper than other More

by debs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
May 25, 2022 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with Brendon and our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

May 24, 2022

I had a small issue and the general manager offered me a free loaner vehicle while the problem was corrected. Very happy with the service. More

by BRIANLANDRY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Davis
May 25, 2022 -

Colonial Chevrolet responded

rBrian, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

May 15, 2022

Awesome communication and great feedback. Did an amazing job walking me through the buying process. More

by mr.ryan.matthew.scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McMahon
May 16, 2022 -

Colonial Chevrolet responded

Ryan, Thank you so much for your wonderful review! We are thrilled that Bill had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

May 15, 2022

Highly effective with attention to detail. Solved a problem for us that no one else was able to solve including GM itself. More

by LTHOLDENJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
May 16, 2022 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. Robert and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

May 14, 2022

Bought three cars from this dealer past 11 years, Services are great and very pleasant. More

by NGAWL58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner, Brendan Davis
May 16, 2022 -

Colonial Chevrolet responded

We appreciate your business and our service team looks forward to serving you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

May 14, 2022

I had an easy transaction. Offered a test drive and there was no pressure. Great experience More

by tbaudin13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
May 16, 2022 -

Colonial Chevrolet responded

Congratulations on your new vehicle! We are so glad that Jim had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! John Woodland General Manager jwoodland@colonialchevrolet.com

May 13, 2022

Responsive. Got me right in for service and explained all the work that they recommended. Took good care of me and my vehicle. More

by JEANPILECKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
May 16, 2022 -

Colonial Chevrolet responded

Jean, Thank you for choosing Colonial Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

May 10, 2022

The service writer asked for details about the service, knew some of the peculiar details about my car and listened to my questions. More

by mmadamicha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner, Brendan Davis
May 10, 2022 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

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