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Colonial Chevrolet

Acton, MA

4.7
1,564 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you.
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171 Great Road

Acton, MA

01720

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Showing 1,564 reviews

February 03, 2022

I always receive excellent service at this dealer. My car was at the shop for an extended time because the wrong part was send from the warehouse. I do not think it was the dealers fault. My car was the More

by CPPETERSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Feb 03, 2022 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

February 01, 2022

I thought that was charged too much for the key. I purchased one and a Buick dealer and the key in the programming cost me $120. The key in the programming cost me $200 at this dealership and I am rea More

by walnutsmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Colonial Chevrolet responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please reach out to me directly John Woodland General Manager jwoodland@colonialchevrolet.com

January 31, 2022

Quality pre owned vehicles. Great customer service! Nice dealership with employees that show that they care about the customer More

by Nyordon22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
Jan 31, 2022 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

January 30, 2022

We have used this dealership for buying and servicing our vehicles. We are happy with both. Great service More

by JOPIOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Reizner
Jan 30, 2022 -

Colonial Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

January 27, 2022

Service Department is great, and taking good care of me and our 2004 Yukon Quadrasteer. My only suggestion for improvement would be better coordination between Parts and Service, so I don’t personally have More

by isaact
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis, Robert Reizner, Brendan Davis
Jan 27, 2022 -

Colonial Chevrolet responded

Thank you so much for taking the time to leave us a review. We'll be sure to share your comments with our team. We look forward to having you as one of our valued customers for years to come. John Woodland General Manager jwoodland@colonialchevrolet.com

January 21, 2022

They prepped my new used car flawlessly. Every item works. Friendly experienced people. Solid work done. Sold me the premium package for protection on my car. More

by Wicca'd Ginsu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Sanborn, Michael Giguere
Jan 21, 2022 -

Colonial Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Colonial Chevrolet are glad to have you as a customer. John Woodland General Manager jwoodland@colonialchevrolet.com

January 20, 2022

The entire staff at colonial Chevrolet were hands down the best car buying experience ever. Love my new truck and I would buy another vehicle there in a second. More

by sandrews6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
Jan 21, 2022 -

Colonial Chevrolet responded

Thank you! We appreciate your business and congratulations on your new truck. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

January 15, 2022

Made buying my truck the easiest I have ever experienced at a dealership would highly recommend for all your car buying needs A++++ colonial Chevy. Thank you More

by Jrm5993
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Kronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vin Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
Jan 18, 2022 -

Colonial Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and hope you enjoy your new truck. John Woodland General Manager jwoodland@colonialchevrolet.com

January 05, 2022

They are very helpful and friendly and always have my truck ready when they say it will be done! More

by DFLORY24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Jan 05, 2022 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

January 05, 2022

Not happy with what they did to my truck. Charge me money for something they didn’t do. More

by SSSJONESY102602
Recommend Dealer
No
Employees Worked With
Service
Jan 19, 2022 -

Colonial Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact me directly. John Woodland General Manager jwoodland@colonialchevrolet.com 978-263-1000

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