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Colonial Chevrolet

Acton, MA

4.7
1,552 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you.
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171 Great Road

Acton, MA

01720

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Showing 1,552 reviews

April 08, 2020

Excellant I called in the morning. They had the part I needed (a key fob) and they did change the oil. I did drop off the car so they had time in case the k More

by JOHNJOHNCPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have no idea. Probably Allen in Service. but, it was more than one.
Apr 08, 2020 -

Colonial Chevrolet responded

Hi John, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! John Woodland General Manager jwoodland@colonialchevrolet.com

Apr 08, 2020 -

JOHNJOHNCPA responded

All the stars should be five stars. When I went to submit, I missed something, and all the stars reverted to 1 star, which is not what I intended. I missed the fact they reverted to one star and submitted the review. Sorry for. that. Bad programming by the software developers.

April 06, 2020

John and Jim were fantastic to work with, I would recommend them to anyone who wants to buy a new or used vehicle! Colonial Chevy in Acton is very professional and made the whole process easy especia More

by 2020equinox
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2020 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

April 03, 2020

No problems Working with Colonial has been a very stress free experience. Thank you John D. for keeping me in the loop with the repairs. It was a pleasure working More

by lisaanddave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dillion
Apr 03, 2020 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet, your feedback and rating mean a lot to us. We're glad John and the team were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

April 01, 2020

great service I have always been happy with the service at Colonial Chevy in Acton. They are professional and get the job done with ease! Very grateful. More

by taradude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember their names sorry -- I just picked one name so it would allow me to submit this.
Apr 01, 2020 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

March 28, 2020

Very easy to schedule, excellent service It was easy to schedule meeting, when I arrived I was greeted by Steve and we discussed what I needed done. He told me how long it would take and sho More

by DAVID.DAIGNEAULT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Sanborn, Stephen Carlson
Mar 28, 2020 -

Colonial Chevrolet responded

David, thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Steve here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

March 27, 2020

Stand up dealership, my experience is that the service department does right by the costumer and is not out to get you. If you happen to break down in a Chevy near Acton MA I highly recommend their servic More

by DANNY2020KEYWEST
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Mar 28, 2020 -

Colonial Chevrolet responded

Thank you for your business and this review, Danny! We're happy to hear our team was able to help you out and to demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

March 27, 2020

Despite this time of decreased business, the staff at Colonial was still of the utmost professionalism. It is great that Colonial (along with the state) realize that we all need properly maintained vehic More

by MJEPAC1
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Mar 28, 2020 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We would love to welcome you in our sales department once we can return to business as usual! John Woodland General Manager jwoodland@colonialchevrolet.com

March 26, 2020

After years of service at local family recommended body shops, I was referred by my dealership to Colonial Chevrolet Collision Center. I've used them twice thus far, finding their staff to be considerate, More

by KBraxton
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy LNU, as well as all staff., Don Sanborn, Stephen Carlson, Robert Reizner, Michael Sparks, Michael Giguere, Reza Husian, Carlos Rodriguez-Baez
Mar 26, 2020 -

Colonial Chevrolet responded

Hello KBraxton, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

March 22, 2020

What a great experience I had buying my 2016 Chevy Malibu premier from James McLaughlin at Acton Chevrolet. The customer service is extraordinary the pricing was upfront and honest. One of the easiest and b More

by ben1934
Recommend Dealer
Yes
Employees Worked With
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Colonial Chevrolet responded

We are very happy to hear that Jim provided you with such a positive experience! We sincerely value your business and hope you enjoy your Chevy Malibu. John Woodland General Manager jwoodland@colonialchevrolet.com

March 19, 2020

Absolutely incredible. My family has bought many cars and trucks from this dealership and we have experienced nothing other than amazing. These guys set the auto dealership world apart by being efficient, ef More

by SJGEERY
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
Mar 19, 2020 -

Colonial Chevrolet responded

Here at Colonial Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! John Woodland General Manager jwoodland@colonialchevrolet.com

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