Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Ford of Plymouth
Plymouth, MA
3,152 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer.
MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,152 reviews
January 04, 2023
Service advisor Danielle was very friendly and nice. Pleasure to work with. Only negative is the dealership did not have part which should be a stock item in my opinion so now I have to lose another Pleasure to work with. Only negative is the dealership did not have part which should be a stock item in my opinion so now I have to lose another day of work to bring van back for service More
by miketheplumber33
Verified CustomerEmployees Worked With
January 04, 2023
I brought in my Ford Fusion to have the purge valve replaced. They repaired that fine. The problem was that the also added on a Multipoint Inspection ($225) and a fuel injector cleaning ($201 Fuel inje replaced. They repaired that fine. The problem was that the also added on a Multipoint Inspection ($225) and a fuel injector cleaning ($201 Fuel injector cleaner fluid plus labor). Neither service I requested. I felt totally ripped off! More
by GNDDRISCOLL
Employees Worked With
January 04, 2023
They did a great job fixing the issue I had with my Ford F-150 F-150 More
by MQUINN5416
Employees Worked With
January 04, 2023
It was a pleasure dealing with the staff Colonial Ford. They were straight forward with no pressure. Pricing and finance terms were explained prior to final sales agreement. They were straight forward with no pressure. Pricing and finance terms were explained prior to final sales agreement. More
by DFRANKLIN4
January 03, 2023
These guys are the best! I had an ongoing issue with my last truck that was lingering. They got me all taken care of with a great trade in value and got me in the new truck I I had an ongoing issue with my last truck that was lingering. They got me all taken care of with a great trade in value and got me in the new truck I was looking for by my deadline. I can’t recommend them enough! More
by brian@watermanbuilders.com
Employees Worked With
Other Employees :
Sean McCarthy, Nick Healey
January 03, 2023
1st time at Colonial. Very impressed. Greeted professionally by Service Writer. Only needed an oil change and options on products was explained. Work was completed in a ti Very impressed. Greeted professionally by Service Writer. Only needed an oil change and options on products was explained. Work was completed in a timely manner and price was what I expected. Will definitely return for next service. More
by quinnboy603
Employees Worked With
Brianna Medeiros
January 03, 2023
I had a dead battery. They came right away. Fixed in one half hour.They made sure I was comfortable in the waiting room. They came right away. Fixed in one half hour.They made sure I was comfortable in the waiting room. More
by NUNA44
Employees Worked With
January 03, 2023
They took care of all my needs requested very professioally and at a reasonable length of time. They took care of all my needs requested very professioally and at a reasonable length of time. More
by VJALBANESE53
January 03, 2023
Glenn is awesome! Recently went in to discuss options of factory ordering a new Explorer knowing that my current Explorer lease was coming to an end. He kept me up to Recently went in to discuss options of factory ordering a new Explorer knowing that my current Explorer lease was coming to an end. He kept me up to date on the delivery and made the process so easy. Picking up my vehicle was smooth with an easy transfer of my plates and personal belongings. Everyone from Glenn to the finance department were both professional and a pleasure to work with! Highly recommend Colonial Ford for your next vehicle purchase! More
by kleigha1594
Employees Worked With
January 02, 2023
Joe and Nick were great to work, communicative, and very fair and reasonable. Great guys, highly recommend. fair and reasonable. Great guys, highly recommend. More
by DOMENIC.COREY
