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Colonial Ford of Plymouth

Plymouth, MA

4.6
3,443 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer. MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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11 Pilgrim Hill Rd

Plymouth, MA

02360

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Showing 3,443 reviews

April 26, 2026

I asked the service desk to call Martin’s cell when service was done. They called my wife’s cell. I was not able to pick it up until the next day, More

by mastermartymo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Apr 27, 2026 -

Colonial Ford of Plymouth responded

We're sorry to hear about your experience and would love to get to the bottom of it with you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 24, 2026

I went to purchase a new Ford bronco sport my salesperson was Noah and Brendan was the fiancé person. Great people to work with would highly recommend Colonial Ford again. Thanks for Reading. BT More

by BT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenden Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
NOAH FILIPE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Colonial Ford of Plymouth responded

Congratulations on your new Ford Bronco Sport. Noah and Brenden are delighted they could help, and your recommendation is greatly appreciated. Enjoy your new ride, and thank you for choosing us. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 24, 2026

I have always had a great experience when going to Colonial Ford Plymouth. I actually go 40 minutes out of my way because their service team is far superior to the one near me. They always explain eve More

by LIZ0726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 24, 2026 -

Colonial Ford of Plymouth responded

Knowing you travel so far for our Ford service team is truly rewarding. We’re glad our clear explanations throughout your visit met your expectations. Thank you for the five-star rating. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 23, 2026

Colonial Ford provides a 1st rate customer experience when it comes to to servicing my F150 More

by rmoura58
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2026 -

Colonial Ford of Plymouth responded

Thank you for the 5-star rating. We’re thrilled you received excellent service on your Ford F-150. Rick and the team look forward to assisting you again. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 22, 2026

My truck came in for a 60K service, and the transmission was over filled. didn't realize there was an issue until my truck started smoking. 1/2 hour up route 3, i had to pull over and towed back to the de More

by mcronin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
nick
Apr 23, 2026 -

Colonial Ford of Plymouth responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 21, 2026

Service appointments at Colonial Ford are always easy and exceed expectations. Our visits are always stressless. More

by Mike and Natalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dell Roderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

Colonial Ford of Plymouth responded

It’s great to hear that booking service for your Ford Escape is straightforward and stress-free. Thank you for trusting us with your vehicle care. We look forward to your next visit. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 21, 2026

Worse service ever! They don’t do what’s asked and don’t call you back. Was having a problem with my right front power door latch and after having them grease it multipl More

by pfontaine74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Jamieson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Rydings
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Parsons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2026 -

Colonial Ford of Plymouth responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 19, 2026

The entire service department is always great! I am always treated with respect and they are always informative. More

by jimf1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2026 -

Colonial Ford of Plymouth responded

It’s great to hear our service team consistently treats you with respect and keeps you informed about your Ford Escape. We’re glad to know our efforts make a difference in your experience. We look forward to assisting you again. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 18, 2026

Service appointments at Colonial Ford are always easy and exceed expectations. They have a high performant team here and I surely am a lifelong customer! More

by CAPTAINBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dell Roderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2026 -

Colonial Ford of Plymouth responded

It’s wonderful to hear that arranging service for your Ford Expedition Max has been effortless and exceeded expectations. Our team truly appreciates your loyalty and takes pride in delivering reliable care. We look forward to keeping you on the road for many more miles. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 17, 2026

Excellent experience. Outstanding communication. Will definitely be back for more vehicles for my family & company. More

by jlslandclearing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dell Roderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

Colonial Ford of Plymouth responded

It’s wonderful to hear you had an excellent experience and found our communication outstanding. We look forward to assisting you with more Ford vehicles for both your family and company. Thank you for your kind words. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

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