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Colonial Ford - Service Center

Plymouth, MA

4.6
1,237 Reviews

1,237 Reviews of Colonial Ford - Service Center

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January 12, 2025

Just bought a pre-owned vehicle at Colonial Ford. Tom is a fabulous salesman. I had a concern about a vibration I was feeling while driving. I brought it in for evaluation. Tom assured me car was saf More

by CPUGS1313
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bowens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom in sales. I can not recall who helped me with financing but he was top notch!
January 12, 2025

My last visit was a very enjoyable experience, Danielle was a pleasure to deal with. She was aware that I was from the Cape and that I was going to wait for my vehicle. I was complete and out of there in t More

by GOASKKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Great dealership, excellent service. I always get the best possible service and my car always come back in great condition. More

by Camjam1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

These guys are great they always take care of me with any issues Been using them for over 10 years and they’re always reliable More

by JOEPAGLIARANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Danielle in service is amazing! I never have to worry when I drop my car off for service. She always keeps me posted with what’s going on and if something needs to be addressed! More

by RYLEEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

I’ve found the service dept people very respectful, honest & friendly every time I go there..including the shuttle drivers & valet. Repairs are always done right & if there’s a delay, I’m notified imme More

by skyeems4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle!!! :-)
January 11, 2025

Top notch service advisors. Service dept has elevated to high end. Definitely five star rating More

by ENVYREMODEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bowens
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

This dealership is one of the nicest ones I have been to. Everyone is friendly, It is clean and they have a really nice waiting area with complimentary coffee, bottled water and snacks. The service department More

by suetrask
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vito Umbro
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

After the fifth attempt it appears this intermittent Front Crash Alert/Camera error has been cured. Danielle was the Rep First assigned, before this glitch appeared, and I was very pleased with her deme More

by fpryor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

excellent service start to finish. Text message reminders, checking in at the service desk, comfortable waiting room with wifi, quick check out. More

by F150 Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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