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Colonial Volkswagen of Medford

Medford, MA

4.8
1,912 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 1,912 reviews

April 27, 2024

Working with Paul was very easy - very straightforward, and I appreciate that. There was some confusion about the interest rate, but we got it straightened out right away. More

by Jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Steve was extremely helpful and patient he made the process very seamless. I would recommend 10 out of 10. More

by Andrewwoodbury
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

The team in Medford is easy to work with. I’m a satisfied customer! Paul has been especially attentive. More

by morgan p
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Colonial Volkswagen of Medford responded

Thanks, Morgan, for sharing your thoughts about your experience with Paul here at Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon!

April 25, 2024

The team in Medford is customer-centric. It was a pleasure to work with them. I’m a satisfied customer! Steven Tkaczyk has been especially helpful. More

by jmarkovic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Tkaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Colonial Volkswagen of Medford responded

Thank you so much for your kind words for Steven and for taking the time to leave us this wonderful feedback!

April 25, 2024

Al was incredibly helpful and communicative throughout my service this morning! I waited at the dealership and he kept my posted throughout my service. More

by FITZPATRICKE07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al
Apr 26, 2024 -

Colonial Volkswagen of Medford responded

Thank you for your kind words for Al and this review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 25, 2024

Very communicative, responsive, and easy going. Had a great experience with Paul and the dealership and would happily come back. More

by Lucy
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Colonial Volkswagen of Medford responded

Lucy, it's great to hear that Paul was able to get you exactly what you needed. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Colonial Volkswagen of Medford!

April 24, 2024

This is the second car that Paul has helped me lease. He is knowledgeable and honest and I wouldn’t go to anyone else. More

by erinkelly4666
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Colonial Volkswagen of Medford responded

We are very happy to hear that Paul provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 22, 2024

Steve was a very helpful and informative car salesman. He made the car buying process very simple. More

by jbor34
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Colonial Volkswagen of Medford responded

Thank you so much for choosing Colonial Volkswagen of Medford! Please let us know if we can be of any more assistance.

April 20, 2024

Everyone I worked with made the process easy and quick. Thank you Colonial VW team More

by Rikesh.yonjan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Tkaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Colonial Volkswagen of Medford responded

Yonjan, Thank you so much for choosing Colonial Volkswagen of Medford! Please let us know if we can be of any more assistance.

April 20, 2024

Everyone at VW Medford (especially Keven, Damaris, and Stephanie) was incredibly helpful and friendly, and made the car buying process so much easier! More

by Peter C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keven Umana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damaris Izard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Colonial Volkswagen of Medford responded

Peter, Here at Colonial Volkswagen of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Keven, Damaris, and Stephanie, and it was a pleasure having you at the dealership. We appreciate your review!

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