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Colonial Volkswagen of Medford
Medford, MA
2,224 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,224 reviews
January 20, 2022
Great service rusty is awesome I enjoy going to see him he always helps me out! he always helps me out! More
by OHDEZ
Verified Customer
January 19, 2022
It is probably more expensive than your random mechanic, but they always do the job correctly and the customer service is top notch. I've been to other VW dealers that are closer to be house but returned t but they always do the job correctly and the customer service is top notch. I've been to other VW dealers that are closer to be house but returned to Colonial because of their service despite it being farther! More
by VRachels
January 17, 2022
Very good experience. I brought my vehicle in for some definate items to fix and others that I was concerned about. Service tech reported back and gave me a quote for additional work and left it to me to definate items to fix and others that I was concerned about. Service tech reported back and gave me a quote for additional work and left it to me to decide but offered good advice. More
by mario_mancini
Employees Worked With
January 17, 2022
Excellent customer service! Check in was very easy and everything was explained. My car was ready within the estimated time frame and been cleaned inside and out. everything was explained. My car was ready within the estimated time frame and been cleaned inside and out. More
by sandy_feehan
Employees Worked With
January 13, 2022
Was very happy with the service I received when I bought the new truck and the sales guy was excellent definitely recommend this dealership to my friends and family the new truck and the sales guy was excellent definitely recommend this dealership to my friends and family More
by aricciardi2
January 12, 2022
Fast and easy to work with. The Service department is very easy to work with and did a great job communicating with me. very easy to work with and did a great job communicating with me. More
by cmac56
Employees Worked With
January 11, 2022
keven was the best took care of me was a real gentelmen and answerd my question and answerd my question More
by aricciardi2
Employees Worked With
January 11, 2022
I had an appointment for a antifreeze flush, I was in and out within the hour. Received a car wash as part of the appointment as well. out within the hour. Received a car wash as part of the appointment as well. More
by amandarusso
Employees Worked With
January 08, 2022
A very easy transcription with Keven offering a no pressure environment for us to come to a decisions on our lease. pressure environment for us to come to a decisions on our lease. More
by Jay McL
