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Colonial Volkswagen of Medford

Medford, MA

4.8
2,224 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 2,224 reviews

December 29, 2021

Steve Warren was extremely kind, patient and helpful with us throughout the whole process. He was honest and informative and we always felt he had our best interest at heart. Would highly recommend. We have More

by michelle.secor14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Colonial Volkswagen of Medford responded

Michelle, We are very happy to hear Steve provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Cataldo General Manager kencataldo@vwmedford.com

December 29, 2021

Steve helped us with test drive of the Tiguan.Very Steve helped us with test drive of the Tiguan. Very transparent and highly recommend him. More

by Shreyas
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Colonial Volkswagen of Medford responded

Shreyas, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Tiguan! If there is anything else Steve or our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Cataldo General Manager kencataldo@vwmedford.com

December 28, 2021

We were having a hard time deciding between the 2022 Atlas and Tiguan for our growing family. Steve Warren was very helpful in reviewing the pros and cons of each vehicle, helping us narrow down our ch More

by Byrd2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Colonial Volkswagen of Medford responded

Here at Colonial Volkswagen of Medford, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience working with Steve, and it was a pleasure having you at the dealership. We appreciate your review! Ken Cataldo General Manager kencataldo@vwmedford.com

December 27, 2021

Fantastic experience and excellent service, walked in not anticipating the experience to go so smoothly but loved everything about working with Steve! Beyond excited for my new Tiguan. More

by yerxa.alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Colonial Volkswagen of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new Tiquan! We look forward to working with you again! Ken Cataldo General Manager kencataldo@vwmedford.com

December 27, 2021

Kevin Umana did a FANTASTIC job helping me find my new Kevin Umana did a FANTASTIC job helping me find my new car. He answered every question I had. Kevin also told me a lot of interesting facts about the More

by AB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven Umana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Colonial Volkswagen of Medford responded

Thank you so much for choosing Colonial Volkswagen of Medford! We are so happy to hear that Keven was able to help you find the perfect vehicle and deal. Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Cataldo General Manager kencataldo@vwmedford.com

December 23, 2021

Everything went smoothly; driver Roger is really nice. I love the car. I recommend it. More

by markdsternpc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Colonial Volkswagen of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Volkswagen of Medford! Frank Dicostanzo Service Manager Frankd@vwmedford.com

December 23, 2021

Steve Warren was great to work with. Hit me into a car that I love! More

by michelle.ryan0120
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Colonial Volkswagen of Medford responded

It's great to hear that Steve and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

December 23, 2021

Greg has been holding my hand through the whole, complicated deal and will until I am happy! More

by DEDE.AUSTIN55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hawkins
Dec 27, 2021 -

Colonial Volkswagen of Medford responded

It's fantastic to hear that Greg provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

December 22, 2021

Steve Warren and the team at VW Medford are excellent. The customer service is outstanding. Steve is incredibly knowledgeable and helped guide me through the leasing process. I highly recommend purchasing More

by rdixon61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Steve delivered such a great leasing experience! Ken Cataldo General Manager kencataldo@vwmedford.com

December 22, 2021

Got to VW of Medford and Steve greeted me. He did a great job answering all of my questions and help pointed me down the right path on purchasing my Tiguan S. And I would recommend VW of medford... More

by James_haviet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Colonial Volkswagen of Medford responded

We hope you enjoy your new Tiguan, James. Thank you for sharing your experience with us! We're happy to hear it went well here with Steve. Thank you for choosing Colonial Volkswagen of Medford and for helping to spread the word about us. Ken Cataldo General Manager kencataldo@vwmedford.com

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