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Colonial Volkswagen of Medford
Medford, MA
2,224 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,224 reviews
December 21, 2021
Steve warren was extremely helpful. Was very quick process to purchase this vehicle. Appreciate your help. process to purchase this vehicle. Appreciate your help. More
by carrie020774
Verified Customer
December 19, 2021
Kevin and the dealership were excellent! Very helpful and honest. I Would recommend to anyone! and honest. I Would recommend to anyone! More
by dominick.steadman
December 17, 2021
We worked with Steve Warren to by our new VW Atlas Sport and we couldn’t have had a better experience. He was kind, easy, and super helpful- he made our experience seamless and easy. Would 10/10 recommend w and we couldn’t have had a better experience. He was kind, easy, and super helpful- he made our experience seamless and easy. Would 10/10 recommend working with him if you’re in the Boston area! More
by oreliajonathan
Employees Worked With
December 17, 2021
Great experience, Steve was super helpful in helping us choose our new VW. After multiple visits we finally found the right car and Steve was there every step along the way giving updates through text and choose our new VW. After multiple visits we finally found the right car and Steve was there every step along the way giving updates through text and emails about the available inventory. Would highly recommend ! More
by MATTHEW.LABOVE
Employees Worked With
December 16, 2021
Helpful and straightforward in obtaining and installing a replacement rim. Parts dept. also shared that online ordering would result in a lower price. replacement rim. Parts dept. also shared that online ordering would result in a lower price. More
by okbiz
Employees Worked With
December 15, 2021
Best dealership I have worked with! Ken and Paul are the best to work with. The service department is outstanding as well. Rusty is very nice and great with follow up. best to work with. The service department is outstanding as well. Rusty is very nice and great with follow up. More
by CPATCH64
Employees Worked With
Other Employees :
Rusty , Ken Cataldo
December 15, 2021
Solid customer service: clear communication. Provided updates as to when my car would be ready and gave clear breakdown of some potential issues to watch out for. updates as to when my car would be ready and gave clear breakdown of some potential issues to watch out for. More
by natedjohnson
Employees Worked With
December 14, 2021
Very easy and smooth. They are very informative and detailed. My experience with them was very good and I think they deserve 5 star rating! detailed. My experience with them was very good and I think they deserve 5 star rating! More
by BHAZIRI4
December 11, 2021
Had a great experience dealing with Colonial VW in Medford/MA. Malachy got me in a really good deal and was able to answer all the concerns I had. Medford/MA. Malachy got me in a really good deal and was able to answer all the concerns I had. More
by TALITA FERRO
December 10, 2021
It was excellent service as always from the team at colonial VW, quick and friendly service . colonial VW, quick and friendly service . More
by michael.giunta
Employees Worked With
