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Colonial Volkswagen of Medford

Medford, MA

4.8
2,224 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 2,224 reviews

November 13, 2021

We worked with Paul and had a great experience. The markets crazy right now but he set fair expectations and helped me narrow down which trim made the most sense. He didn’t apply any pressure and was e More

by suzanne.a.ruby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hawkins
Nov 14, 2021 -

Colonial Volkswagen of Medford responded

Suzanne, It's great to hear that Paul was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

November 11, 2021

Amazing sales service. Greg Cohen my sales rep was outstanding. Knowledgeable, patient, not pushy- would highly suggest using him! More

by clinear20
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear Greg and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Cataldo General Manager kencataldo@vwmedford.com

November 10, 2021

Great service! I came for a minor repair and left with a freshly cleaned car! More

by jasonseeger3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Colonial Volkswagen of Medford responded

Jason, Thank you for taking the time to share your thoughts on working with Frank and our team. We're glad to hear we delivered such a great experience! Frank Dicostanzo Service Manager Frankd@vwmedford.com

November 10, 2021

Steve is so profesional on everything he does. I highly recommend him to everyone :-) thanks Steve! More

by erraguig oussama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your feedback with us. Steve and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Cataldo General Manager kencataldo@vwmedford.com

November 10, 2021

Always a good experience when dealing with Colonial Violkswagen of Medford. Steve and Stephanie were very friendly and very helpful More

by STEPHEN_MIANO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Tkaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hawkins
Nov 10, 2021 -

Colonial Volkswagen of Medford responded

Thank you, Stephen, for your feedback on your recent visit to Colonial Volkswagen of Medford. I'm glad to hear that Steve and Stephanie were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Cataldo General Manager kencataldo@vwmedford.com

November 09, 2021

Steve Warren was a pleasure to work with! Knowledgeable and thorough. Thank you so much! More

by mvaquer32092
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deivid Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty
Nov 10, 2021 -

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford, your feedback and rating mean a lot to us. We're glad Steve was able to help, and we hope to see you again! Ken Cataldo General Manager kencataldo@vwmedford.com

November 09, 2021

We purchased a 2019 VW Alltrack, working with Keven Umana and had a great experience. Keven was knowledgeable, easy to communicate with and went above and beyond to make sure that everything went smoothly. H More

by MARK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keven Umana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hawkins
Nov 09, 2021 -

Colonial Volkswagen of Medford responded

Thanks for sharing your thoughts about your experience with Keven here at Colonial Volkswagen of Medford. We appreciate your business, Mark, and hope to see you again soon! Ken Cataldo General Manager kencataldo@vwmedford.com

November 08, 2021

Excellent service. Easy to book an appointment and great waiting area. Didn't had to wait for the car More

by pmohar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

November 08, 2021

Great experience with our 2019 Atlas service! Rusty was a pleasure to work with and made the process smooth. Definitely recommend! More

by Heather McNallie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty
Nov 09, 2021 -

Colonial Volkswagen of Medford responded

Heather, It's great to hear that Rusty was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Volkswagen of Medford! Frank Dicostanzo Service Manager Frankd@vwmedford.com

November 03, 2021

Excellent service, it has been improved dramatically during last two years. The service department did excellent job and schedule was very convenient. More

by ALAIKHTER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Colonial Volkswagen of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

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