Back

Colonial Volkswagen of Medford

Medford, MA

4.8
2,225 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
Contact Dealership

340 Mystic Avenue

Medford, MA

02155

Directions

By Type

Showing 2,225 reviews

September 16, 2021

Steve warden was very professional and helpful, answered all the questions that I had . Thank you More

by elvira roka
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford, your feedback and rating mean a lot to us. We're glad to hear that Steve and our team were able to help, and we hope to see you again! Congratulations on your new vehicle! Ken Cataldo General Manager kencataldo@vwmedford.com

September 15, 2021

This is the best dealership to buy a VW! Steve Warren was amazing in handling the turn in of my lease and helping me into my new one. The process was smooth and easy. I highly recommend Colonial VW More

by Mbseymour
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Colonial Volkswagen of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Steve to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Ken Cataldo General Manager kencataldo@vwmedford.com

September 15, 2021

Excellent, expedient service, from tip to toe. The emerging issue found during regular service check was resolved quickly and economically. Frank communicated seamlessly. More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Colonial Volkswagen of Medford responded

We are very happy Frank provided you with such a positive experience! We sincerely value your business, Peter, and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 14, 2021

The staff at Colonial Volkswagon of Medford are all very courteous and professional. They are knowledgeable and will work with you to get you the deal you need. They will follow through to the end and you More

by CLARAORTIZ780
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Tkaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Colonial Volkswagen of Medford responded

Thank you so much for taking the time to share your feedback with us, Clara. We are delighted to learn about your positive experience and congratulations on your new VW! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Cataldo General Manager kencataldo@vwmedford.com

September 14, 2021

Great service. I was in and out, with a new car, within 4 hours! Ask for Steve W More

by stephanie.rivkind
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Colonial Volkswagen of Medford responded

Stephanie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Volkswagen of Medford, Steve and our team look forward to having you as one of our valued customers for many more years to come! Ken Cataldo General Manager kencataldo@vwmedford.com

September 13, 2021

Mr. Frank was helpful and professional. Oil change and other check-ups were conducted very quickly. More

by HARIS.SKROBANOVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 13, 2021

Overall great experience, Paul was helpful throughout, we made the trip down from Portland and did have a bit of a wait on the Saturday we were there, to he expected but it did make the day a bit longer. More

by brnordwall
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Colonial Volkswagen of Medford responded

We are very happy Paul and the rest of our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Cataldo General Manager kencataldo@vwmedford.com

September 11, 2021

The entire process was seamless. Despite low inventory, we were able to buy a car that we are very satisfied with. I appreciate the effort Josh put into making sure I was happy and the time he took to answ More

by mariefcahalane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Jeffres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2021 -

Colonial Volkswagen of Medford responded

Marie, thank you so much for choosing Colonial Volkswagen of Medford! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Cataldo General Manager kencataldo@vwmedford.com

September 11, 2021

I spent two full days at numerous dealerships, test driving both new and used SUV’s. During this time, I had the opportunity to experience each of the dealership’s customer service. Upon arriving a More

by Christine
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2021 -

Colonial Volkswagen of Medford responded

Thank you so much, Christine, for your kind words, and for taking the time to leave us this wonderful feedback! Ken Cataldo General Manager kencataldo@vwmedford.com

September 10, 2021

Always quick and easy service. Rusty in service is friendly and always communicates with me every step of the way. Over all a great experience. More

by FREDDIEBEAULIEU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty Hogan
Sep 11, 2021 -

Colonial Volkswagen of Medford responded

Thank you, Freddie, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Volkswagen of Medford! Frank Dicostanzo Service Manager Frankd@vwmedford.com

...
115
...