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Colonial Volkswagen of Medford

Medford, MA

4.8
2,214 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 2,214 reviews

March 19, 2024

Michael was friendly, courteous, and efficient. I felt that I was getting the best customer care. More

by danmullane
Service Time
Recommend Dealer
Yes
Employees Worked With
The young woman who took my payment was very nice., Michael Siraco
Mar 19, 2024 -

Colonial Volkswagen of Medford responded

Dan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you for choosing Colonial Volkswagen of Medford, we look forward to having you as a valued customer for many years to come! Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 19, 2024

They are very professional and work is done in a timely manner. I like that the same Mechanic works on my car and is familiar with it. More

by spunkyrenee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl. Mechanic, Michael Siraco
Mar 19, 2024 -

Colonial Volkswagen of Medford responded

Renee, Thanks for sharing about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 17, 2024

Excellent Service We worked with Steve Warren in sales and Stephanie in financing. Again, the service we received was excellent and we love the car We are very pleased with the way we have been More

by bkmance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Colonial Volkswagen of Medford responded

It's fantastic to hear that Steve and Stephanie provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Colonial Volkswagen of Medford!

March 17, 2024

We bought a used car, Steve was our salesman. He was so nice and helpful and made buying a car so pleasurable. I would highly recommend Steve, he was personable, knowledgeable and made the exp More

by sicilianqueen226
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Colonial Volkswagen of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 15, 2024

Steve was our salesman and he was very patient to answer all questions we had. Great car, great dealership More

by willvazz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford. Your feedback and rating mean a lot to us. We're glad Steve was able to help, and we hope to see you again!

March 15, 2024

We bought a 2019 VW Jetta and could not be more pleased with the service we received from Steve Warren! He took the time to listen to us and what we were looking for, he was very personable and very knowle More

by kmmance2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Colonial Volkswagen of Medford responded

Thank you so much for your excellent review! We are so glad that Steve had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 15, 2024

Frank was great, very attentive to my concern, approachable with my questions and a very welcoming attitude. Put some of my stress as a young customer at a dealership to ease. The facilities were More

by cjb03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Colonial Volkswagen of Medford responded

Thank you for sharing about your experience with Frank and our team here at Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 14, 2024

Best dealership around! We have bought/leased cars from them for 15 years now and won’t go anywhere else. They are knowledgeable, fair and have a great service department. More

by Vtheiss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Giacoppo
Mar 15, 2024 -

Colonial Volkswagen of Medford responded

Thank you so much for your kind words for Jason and Paul, and for taking the time to leave us this wonderful feedback!

March 13, 2024

great service - wish the car was better but overall experience was excellent. on time explained well video was a good touch More

by seanp.kells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Siraco
Mar 13, 2024 -

Colonial Volkswagen of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Sean, for choosing Colonial Volkswagen of Medford! Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 13, 2024

We had the best experience with Paul! He made our lease buyout process the most smooth, easy, seamless process! He was so accommodating to our availability and did everything he could to More

by Irma M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Colonial Volkswagen of Medford responded

Irma, Thank you for your very kind review. Paul and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford.

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