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Colonial Volkswagen of Medford
Medford, MA
1,913 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,913 reviews
January 22, 2023
Bought our car after leasing, they made it the best offer. This is our second purchase through VW offer. This is our second purchase through VW More
by gina.ferace
Verified Customer
Helpful January 20, 2023
I visited VW Medford to review buyout options for my existing lease. Paul was extremely helpful and the process was easy. I always receive great customer service when I come here and I am happy with my existing lease. Paul was extremely helpful and the process was easy. I always receive great customer service when I come here and I am happy with my purchase. I would definitely recommend going to VW Medford and having Paul help you find the car you're looking for. More
by Caitlin Hankard
Employees Worked With
January 19, 2023
Quick and helpful. Was expecting another 8 hour wait for a tire check and oil change. I was in and out in under 2 hours. Thank you. Was expecting another 8 hour wait for a tire check and oil change. I was in and out in under 2 hours. Thank you. More
by pauldmock
Employees Worked With
January 19, 2023
Josh was great to work with. He went above and beyond. Very happy with my purchase! He went above and beyond. Very happy with my purchase! More
by gregory.lyons1
January 17, 2023
George was great and helped with every step and answered all my questions! Very transparent on all fees with no hidden costs. Would recommend VW Colonial and George to anyone! all my questions! Very transparent on all fees with no hidden costs. Would recommend VW Colonial and George to anyone! More
by meaganturcot
January 17, 2023
Frank and the rest of the service team have always taken care of me and my vehicles. They are friendly, polite, and make sure I have everything I need. I booked my most recent appointment over the phone, th care of me and my vehicles. They are friendly, polite, and make sure I have everything I need. I booked my most recent appointment over the phone, the person who took my call said she wasn’t able to find my account but that my appointment had been booked for 8am on 1/5/23. When I arrived, Frank took care of me and made sure I would get my vehicle back before I needed it— during the conversation, I learned that the appointment I made hadn’t been saved correctly. Frank didn’t hesitate to make sure I was taken care of and didn’t make me feel like I had done something wrong. He was very professional and kind, he reassured me that I’d be taken care of that day. He and the service team even had my car ready an hour earlier than I needed! More
by kovach.jessica
Employees Worked With
January 17, 2023
Great staff, stress free experience shopping for a car. Felt well taken care of but not pressured. Malachy our sales representative was great and is definitely an asset to VW of Medford. Felt well taken care of but not pressured. Malachy our sales representative was great and is definitely an asset to VW of Medford. More
by madelynfortier
January 13, 2023
Malachy was really great and made getting my new vehicle so easy!! Highly recommend going to the Dealership and meeting with him! so easy!! Highly recommend going to the Dealership and meeting with him! More
by Aaron Ramos
January 13, 2023
Great place to get your first car. Steve was extremely helpful in helping me chose my car and getting a good deal on it! Steve was extremely helpful in helping me chose my car and getting a good deal on it! More
by Erlamarini
Employees Worked With
