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Colonial Volkswagen of Medford

Medford, MA

4.8
2,283 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 2,283 reviews

December 02, 2022

Colonial VW of Medford is a fantastic dealership to buy a car from in particular my sales rep Paul Lazzaro went above and beyond during the process. Never felt pressure to buy and he worked extremely hard to More

by AdamC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Pound
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Senior Service Tech
Dec 04, 2022 -

Colonial Volkswagen of Medford responded

Thank you so much for choosing Colonial Volkswagen of Medford! Congrats on your new purchase, and let us know if we can be of any more assistance!

December 02, 2022

Work fast and use the text for notification. Great idea use the contactless way for the customer More

by yang.chin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2022 -

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Frank Dicostanzo Service Manager Frankd@vwmedford.com

November 29, 2022

Colonial VW Is such a great dealership. Paul made my first time buying a car such an amazing experience! All of my questions were answered and the process was so easy. Will definitely be re More

by Molly L
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Colonial Volkswagen of Medford responded

Thanks for your feedback on your recent visit to Colonial Volkswagen of Medford. I'm glad to hear that Paul was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 27, 2022

I bought a 2023 GTI and love it. Steve was pleasant and helpful with all of our questions and made the process easy. A great experience. More

by lcf02139
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Tkaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Colonial Volkswagen of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new Golf GTI. We truly appreciate your feedback!

November 26, 2022

They were amazing getting me on the road in less than 8 hours from the car arriving on a truck - and super friendly and fair! More

by tara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Tkaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2022 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 25, 2022

My salesman was Steve and he was just great everyone was very patient I recently lost my husband and this was the first time I had shopped for a car alone so I was very overwhelmed and they were so kind and More

by jchiarella13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear Steve and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 24, 2022

Steve was excellent to work with! He’s helpful and knowledgable about the cars I was interested in looking at. He was available through the entire process I went through dealing with More

by Amy15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Colonial Volkswagen of Medford responded

Amy, Thanks for your feedback on your recent visit to Colonial Volkswagen of Medford. I'm glad to hear that Steve was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 23, 2022

In the ten years I have been a customer at Colonial VW I have experienced nothing less than superior service. I find the staff honest, fair to work with, and an atypical experience than what the stereotypes More

by Juno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keven Umana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Giacoppo
Nov 25, 2022 -

Colonial Volkswagen of Medford responded

Juno, Thank you so much for choosing Colonial Volkswagen of Medford, again! Congrats on your new purchase, and let Jason or Daniel know if we can be of any more assistance!

November 22, 2022

We bought a VW Taos at Colonial and Keven was great throughout the process. He was very patient with our questions and requests, and helped us to find the car we were looking for. Would recommend Colon More

by Chris
Recommend Dealer
Yes
Employees Worked With
Keven Umana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Colonial Volkswagen of Medford responded

Thank you so much for taking the time to share your feedback with us, Chris. We are delighted to learn about your positive experience and congratulations on your new VW Taos! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 19, 2022

Everyone at Colonial was great, they kept me informed of the status of my car and helped me through the purchasing and trade-in process. Thanks all More

by gibson_brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, Brian, and we hope to see you again!

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