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Colonial Volkswagen of Westborough

Westborough, MA

4.9
2,887 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,887 reviews

December 01, 2022

Always accommodating, kind, polite and honest. Trust them with my vehicle service and repair work. More

by TNR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renato Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2022

A relaxed and friendly environment. Very Knowledgeable and extremely helpful. Service Dept employees were very helpful and friendly. More

by ty0501
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2022

Looking for a new vehicle these days (late 2022) has been challenging. I called around to a lot of dealers, and finally settled on Colonial VW in Westborough. Cal was more knowledgeable than any of the other More

by jimg2950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal Angus
November 25, 2022

In my experience this dealership is great. The employees at the service center never fail to be helpful and friendly. More

by ADAM.DIFAZIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2022

Purchased my second Volkswagen from Colonial and couldnt be any happier with my experience and my new Tiguan! More

by syoung15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2022

They have great customer service. They are very professional and accommodating. I would highly recommend. More

by dan9237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2022

Cal was extremely helpful and knowledgeable when it came to guiding me through the process of purchasing an electric vehicle. More

by E
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cal Angus
November 21, 2022

A relaxed and friendly environment. Very Knowledgeable and never felt pressured by salesman or finance More

by shm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal Angus
November 18, 2022

Service was excellent I was brought in right away and was fixed correctly the first time thank you More

by ballon33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2022

I have been having my VW’s serviced in this location easily over ten years. I have always been very impressed with and almost exclusively deal with Jon Lacey. Jon is always fast, friendly and efficient More

by DAVE@CAPELLESOPTICAL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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