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Colonial Volkswagen of Westborough
Westborough, MA
2,887 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,887 reviews
Verified Customer
October 17, 2022
I had an incredible experience at Colonial. Gina and Pierre were outstanding, excellent customer service and excellent knowledge about the vehicles. Pierre assisted me through the process and Gina and Pierre were outstanding, excellent customer service and excellent knowledge about the vehicles. Pierre assisted me through the process and never made me feel pressured or hurried. Highly recommended! More
by Jennifer Park
October 17, 2022
The Staff are always polite and helpful. I have only had positive experiences with them. I have only had positive experiences with them. More
by Katherine
October 16, 2022
The service department is excellent. Always pleasant, informative and timely. I miss the videos we used to get while the technicians were working on the car though. That was a nice f Always pleasant, informative and timely. I miss the videos we used to get while the technicians were working on the car though. That was a nice feature. thank you. More
by LYNNEMOVES
October 14, 2022
Service desk help was great and really appreciated them. However, both my wife and I had our cars damaged while being serviced in the same week However, both my wife and I had our cars damaged while being serviced in the same week More
by BOSTONCHRIS617
Employees Worked With
October 14, 2022
Excellent service as usual thank you. I think the guys are very helpful I will return I think the guys are very helpful I will return More
by ballon33
Employees Worked With
October 12, 2022
Marc and the folks at Colonial Volkswagan were awesome. The process of buying my new car was spot on. I will recommend Marc, Colonial Volswagan and the Service Department to all my family and friends. Than The process of buying my new car was spot on. I will recommend Marc, Colonial Volswagan and the Service Department to all my family and friends. Thank you for making the experience so easy. More
by Jennifer
Employees Worked With
October 11, 2022
Friendly, had a great experience at Colonial Volkswagen with the service department, would recommend them. with the service department, would recommend them. More
by goofy758103
Employees Worked With
October 10, 2022
I had a great experience at Colonial Volkswagen. Marc was excellent sales representative who was informative throughout the entire process. Thank you! Marc was excellent sales representative who was informative throughout the entire process. Thank you! More
by Nicole Frencic
Employees Worked With
Other Employees :
Michael Ledowsky
October 10, 2022
Leasing from Colonial Volkswagen of Westborough was an expectational experience. From my initial inquiry with Gina to driving off of the lot — I only had pleasant and informed interactions with everyone I expectational experience. From my initial inquiry with Gina to driving off of the lot — I only had pleasant and informed interactions with everyone I encountered. The process was seamless for leasing a 2023 Atlas Cross Sport (which I love btw). Cal is a superstar, I worked with him on the deal and he is one of the most knowledgeable people I have ever leased/bought a car from. He is diligent, practical, and knows how to get a deal done. He gets my highest recommendations! I would not hesitate to lease/buy from Cal again! More
by alfsh4
