Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Westborough
Westborough, MA
2,887 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,887 reviews
October 07, 2022
I find it strange that you require people to write anything let alone 15 words. I don’t wanna write any words I just wanna be done but since protesting would be more work than it’s worth, I’ll just sa anything let alone 15 words. I don’t wanna write any words I just wanna be done but since protesting would be more work than it’s worth, I’ll just say good job. More
by davidrobinson
Verified CustomerEmployees Worked With
October 04, 2022
The folks at Colonial were very professional and kept me informed as they initially said they would.I would highly recommend Marc, my sale person, to family and friends. informed as they initially said they would.I would highly recommend Marc, my sale person, to family and friends. More
by marshaharris464
Employees Worked With
October 02, 2022
They are the best service department around always accommodating I highly recommend them to anyone looking for service accommodating I highly recommend them to anyone looking for service More
by Pespo45
September 30, 2022
I was able to get the required repairs done in a timely manner and get a Massachusetts inspection sticker. Future recommended maintenance were discussed. manner and get a Massachusetts inspection sticker. Future recommended maintenance were discussed. More
by Citadel25
Employees Worked With
September 30, 2022
Great service experience and very nice people to work with. Overall I’m very satisfied. with. Overall I’m very satisfied. More
by jloban
September 30, 2022
Marc my sales person always very available and attentive. Great and professional service. Would highly advise anyone to purchase their VW at colonial. Great and professional service. Would highly advise anyone to purchase their VW at colonial. More
by Xavier Batista
September 28, 2022
The service was excellent as always. I do not have any thing more to add I do not have any thing more to add More
by CSKAUBITIS
Employees Worked With
September 27, 2022
Recall item fixed in less than 1. 5 hours. Very pleased with service and attentiveness. 5 hours. Very pleased with service and attentiveness. More
by jameswbaker3
Employees Worked With
September 26, 2022
My entire experience at Colonial Volkswagen met my expectations. Marc Schoenhammer was so helpful in the entire process of purchasing and picking up my new Tiguan. He was thorough with explaining all expectations. Marc Schoenhammer was so helpful in the entire process of purchasing and picking up my new Tiguan. He was thorough with explaining all of the features of the car and answered all of my questions. More
by Nicole Frencic
Employees Worked With
September 26, 2022
I had a great experience. The process felt very simple and easy because of the help I received from Marc and others at the dealership. The process felt very simple and easy because of the help I received from Marc and others at the dealership. More
by moutinhot300
