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Colonial Volkswagen of Westborough
Westborough, MA
2,892 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,892 reviews
March 23, 2022
Professional, courteous! Very well informed and knowledgeable about what needs to be serviced. The facility was very clean and plenty of amenities Thank you for your help in Very well informed and knowledgeable about what needs to be serviced. The facility was very clean and plenty of amenities Thank you for your help in servicing my golf More
by guymills50
Verified Customer
March 22, 2022
I had a great car buying experience at Colonial Volkswagen. I tend to brace myself going into car dealers, mentally preparing for the oncoming “pushy salespeople.” Instead, I only came across frien Volkswagen. I tend to brace myself going into car dealers, mentally preparing for the oncoming “pushy salespeople.” Instead, I only came across friendly people at Colonial who didn't try to "push” anything. Shaun in particular was very helpful and accommodating, going above and beyond to ensure the process was as quick and seamless as possible for me. His attention to detail and friendly demeanor were very appreciated - overall, I had an excellent customer experience. More
by scathbrown
March 17, 2022
Fast and efficient service. Addressed a few underlying issues that needed fixing. Ran it through the CPO program and kept the bill open so I only had to pay one deductible. Frie Addressed a few underlying issues that needed fixing. Ran it through the CPO program and kept the bill open so I only had to pay one deductible. Friendly and accommodating. More
by TNR
March 17, 2022
70k service added some underlying issues with 2012 vw jetta. Jon and team did a great job of understanding my time restrictions and found solutions to allow me to keep working while solutions were found jetta. Jon and team did a great job of understanding my time restrictions and found solutions to allow me to keep working while solutions were found for my car. More
by fightmilk53
March 17, 2022
The people who are there always help and speak honestly and are very respectful I give my thanks to them for this work Volkswagen always in brilliance and are very respectful I give my thanks to them for this work Volkswagen always in brilliance More
by SUROOR_ALSAYFI
Employees Worked With
March 14, 2022
Always efficient, prompt, and explain everything thoroughly. They give first rate service with a smile! thoroughly. They give first rate service with a smile! More
by PWYBLE
Employees Worked With
