Colonial Volkswagen of Westborough

Always a great experience with Billy McGrath and John Lacey. They even introduced me to the new guy Dylan. Look forward to the next visit and Hope I don't need them for other than maint but if I do, I k Lacey. They even introduced me to the new guy Dylan. Look forward to the next visit and Hope I don't need them for other than maint but if I do, I know I can trust them to do a fine job! More

Marc was a great person to deal with when purchasing our new car. He was extremely knowledgeable on the product and was very friendly and engaging. We wouldn't hesitate to refer our friends and family to new car. He was extremely knowledgeable on the product and was very friendly and engaging. We wouldn't hesitate to refer our friends and family to Marc at Colonial for any of their automobile needs. More

Service Dept continues to impress. Had to replace driver's door mirror. Wrong part sent originally, but Jon Lacey got everything squared away for us with a minimum of inconvenience. I Had to replace driver's door mirror. Wrong part sent originally, but Jon Lacey got everything squared away for us with a minimum of inconvenience. I always count on this crew for ace service. More

I had a very good time working with Shaun on the deal, he is an excellent salesman is an excellent salesman More

Cal Angus, my sales representative, was most professional and informative every step of the way from ordering my ID.4 to delivery on February 4, 2022. Cal explained the intricacies of the ID.4 and his ass and informative every step of the way from ordering my ID.4 to delivery on February 4, 2022. Cal explained the intricacies of the ID.4 and his assistance allowed me to drive my ID.4 home with confidence and safety. All the employees with whom I had the pleasure of interacting at Colonial VW of Westborough, MA were highly professional and made my visit most satisfactory. Sincerely, John Medicus More

Service was completed timely and effectively against the warranty. One negative is that they don't offer a loaner car for longer service meetings. warranty. One negative is that they don't offer a loaner car for longer service meetings. More

Friendly staff and great service. My car has never felt better on the road. Everything from a scheduled service to replacing the windshield wipers and a lower ball joint was performed perfectly and was a b better on the road. Everything from a scheduled service to replacing the windshield wipers and a lower ball joint was performed perfectly and was a breeze to schedule. I will be back! More

Always have great service from Bill and the team.. Repairs are explained and time required. Repairs are explained and time required. More

I used to go to an independent mechanic, but a few trips I used to go to an independent mechanic, but a few trips to Colonial convinced me that having the dealer do it was a benefit in the long run. The ser I used to go to an independent mechanic, but a few trips to Colonial convinced me that having the dealer do it was a benefit in the long run. The service department just Rocks! Jon always makes sure I understand the work to be done and costs involved. He always checks (if I forget) for a coupon that would make part of the service less expensive. Service doesn't get any better than this.' More

Outstanding customer service, super friendly and honest. I’ve only been there for Service but I’ll definitely be looking to them when it comes time to trade. I’ve only been there for Service but I’ll definitely be looking to them when it comes time to trade. More